Resolved after 30 minutes, affecting Dashboard search and Application "Go live" and 1 more, on April 22, 2026.
We upgraded the SDK to the latest version and are continuing to monitor the situation.
Affected components
Dashboard searchApplication "Go live"WebhooksEmail DeliverySMS DeliveryEmail deliveryMulti-tenant authenticationPlatform APIAuthentication & UserHosted UIs (Account Portal)
Update timeline
- investigating Apr 22, 2026, 06:33 AM UTC
We are investigating a drop in Platform API traffic.
- identified Apr 22, 2026, 06:55 AM UTC
We identified a bug in a third-party provider that was using an older SDK version. This issue affected users attempting to create or update applications through the Platform API.
- monitoring Apr 22, 2026, 07:02 AM UTC
We upgraded the SDK to the latest version and are continuing to monitor the situation.
- resolved Apr 22, 2026, 07:03 AM UTC
All Platform API functionality has been fully restored.
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