Resolved after 36 minutes, affecting Dashboard search and Application "Go live" and 1 more, on April 26, 2026.
Visitors with stale authentication tokens in server-rendered applications are seeing failures on our /handshake endpoint.
Affected components
Dashboard searchApplication "Go live"WebhooksEmail DeliverySMS DeliveryEmail deliveryMulti-tenant authenticationPlatform APIAuthentication & UserHosted UIs (Account Portal)
Update timeline
- identified Apr 26, 2026, 06:50 AM UTC
Visitors with stale authentication tokens in server-rendered applications are seeing failures on our /handshake endpoint.
- resolved Apr 26, 2026, 07:26 AM UTC
The issue has been resolved
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Amazon Web Services