Clerk incident

Analytics API I/O timeouts

Resolved after 40 minutes, affecting Dashboard analytics, on June 9, 2026.

resolved Jun 09, 2026, 10:37 PM UTC

For about 30 minutes 50% of requests to our Analytics service failed due to a broken database connection. We have remediated the issue and will deploy improved connection-healing to further harden this service.

Started
Jun 09, 2026, 09:56 PM UTC
Resolved
Jun 09, 2026, 10:37 PM UTC
Duration
40m
Detected by Pingoru
Jun 09, 2026, 09:56 PM UTC

Affected components

Dashboard analytics

Update timeline

  1. investigating Jun 09, 2026, 09:56 PM UTC

    Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

  2. monitoring Jun 09, 2026, 10:11 PM UTC

    We've mitigated a connection issue with the Analytics API and are now monitoring.

  3. resolved Jun 09, 2026, 10:37 PM UTC

    For about 30 minutes 50% of requests to our Analytics service failed due to a broken database connection. We have remediated the issue and will deploy improved connection-healing to further harden this service.

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