Resolved after 2 hours 18 minutes, affecting Hosted UIs (Account Portal), on May 11, 2026.
We have deployed a mitigation and are observing.
Affected components
Hosted UIs (Account Portal)
Update timeline
- investigating May 11, 2026, 03:00 PM UTC
Some customers are encountering an issue where the root route at the Accounts Portal is returning 404 and not redirecting to the appropriate page.
- monitoring May 11, 2026, 03:30 PM UTC
We have deployed a mitigation and are observing.
- resolved May 11, 2026, 05:19 PM UTC
The issue has been resolved.
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