Cleeng incident
Cleeng Publisher Login Failures Due to 2FA Email Delivery Delays
Resolved after 3 hours 5 minutes, on June 23, 2026.
Mandrill confirmed that the issue regarding delayed emails is now resolved. As a result, login flows requiring 2FA emails should now function as expected.
Update timeline
- identified Jun 23, 2026, 03:53 PM UTC
Login using 2FA may fail intermittently due to delayed or missing authentication emails sent via Mandrill. Users may be unable to complete the login process when a 2FA is required. This issue is caused by an ongoing incident with our email service provider (Mandrill), which is affecting email delivery performance. We are actively monitoring the situation and coordinating with them to resolve it as quickly as possible.
- resolved Jun 23, 2026, 06:59 PM UTC
Mandrill confirmed that the issue regarding delayed emails is now resolved. As a result, login flows requiring 2FA emails should now function as expected.
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