Resolved after 8 hours 14 minutes, affecting ChurnIQ, on December 16, 2025.
Snowflake has provided an updated timeline, with service estimated to be restored by 3:00 PM UTC. We will continue to monitor and share further updates.
Affected components
Update timeline
- identified Dec 16, 2025, 08:49 AM UTC
We are currently experiencing an external outage with Snowflake. Due to this, you may experience delayed visibility for the most recent data. The last successful data refresh occurred at 12:01 AM CET on December 16, 2025. As of 05:04 UTC, Snowflake has developed a fix and is preparing it for deployment. Snowflake estimates that the service will be restored within the next 5 hours.
- identified Dec 16, 2025, 12:44 PM UTC
Snowflake has provided an updated timeline, with service estimated to be restored by 3:00 PM UTC. We will continue to monitor and share further updates.
- resolved Dec 16, 2025, 05:03 PM UTC
This incident has been resolved.
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