Clearwater Analytics incident
Unexpected website downtime due to third-party service degradation
Resolved after 4 hours 3 minutes, affecting Clearwater Analytics website and Clearwater Analytics website and 1 more, on November 18, 2025.
A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:10 PM UTC
We are currently experiencing service disruptions due to errors originating from a third-party provider. This issue may result in intermittent failures while interacting with the website. Our team is actively monitoring the situation and awaiting updates from the third-party provider.
- identified Nov 18, 2025, 01:13 PM UTC
We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.
- identified Nov 18, 2025, 01:18 PM UTC
We have identified the cause of the outage - it is due to errors originating from a third-party provider. Our team is actively monitoring the situation and awaiting updates from the third-party provider.
- monitoring Nov 18, 2025, 03:05 PM UTC
A fix has been implemented by the vendor, and we are actively monitoring to ensure all services remain stable and fully operational.
- resolved Nov 18, 2025, 03:33 PM UTC
The Clearwater Analytics website is operational.
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