Resolved after 26 minutes, on August 27, 2026.
Between 10:16 and 10:42 UTC on August 27, 2026, users experienced intermittent delays and timeouts when logging into the Clearwater Reporting portal. The issue was caused by an incident at our third-party authentication provider. Users who were already logged in were not affected. The issue has been resolved, and login functionality is confirmed to be operating normally. We apologize for any inconvenience.
Update timeline
- resolved Aug 27, 2026, 04:12 PM UTC
Between 10:16 and 10:42 UTC on August 27, 2026, users experienced intermittent delays and timeouts when logging into the Clearwater Reporting portal. The issue was caused by an incident at our third-party authentication provider. Users who were already logged in were not affected. The issue has been resolved, and login functionality is confirmed to be operating normally. We apologize for any inconvenience.
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