Resolved after 1 hour 34 minutes, affecting US Central and US East and 1 more, on May 28, 2026.
The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.
Affected components
US CentralUS EastClearly Cloud CanadaCA East
Update timeline
- identified May 28, 2026, 05:16 PM UTC
An upstream Canadian carrier is currently having issues. This may affect incoming calls routed through that carrier, but is limited to ONLY Canadian DIDs through that carrier. Outbound should not be affected. At this time, we have no information from the carrier on ETA.
- monitoring May 28, 2026, 06:00 PM UTC
The upstream carrier is now routing properly. We are monitoring and waiting on more information related to the outage.
- resolved May 28, 2026, 06:50 PM UTC
This incident has been resolved.
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