ClearlyIP incident
Outbound Calls to a Small Percentage of Rate Centers are Failing
Minor Vendor's status page →
Resolved after 1 day 12 hours, affecting Hosted PBX and Residential Service and 1 more, on September 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Hosted PBXResidential ServiceTrunking
Update timeline
- investigating Sep 02, 2026, 03:15 PM UTC
We are current investigating an issue where outbound calls to a small percentage of rate centers are failing for customers. Note that this only affects customers directly connecting through our XCast platform.
- identified Sep 02, 2026, 03:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 02, 2026, 05:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 03, 2026, 11:54 AM UTC
This incident has been resolved.
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