ClearlyIP incident

ComXchange Licensing failing

Major Vendor's status page →

Resolved after 3 hours 50 minutes, affecting ComXChange API, on April 1, 2025.

identified Apr 01, 2025, 10:00 PM UTC

The issue has been identified and a fix is being implemented.

Started
Apr 01, 2025, 06:15 PM UTC
Resolved
Apr 01, 2025, 10:06 PM UTC
Duration
3h 50m
Detected by Pingoru
Apr 01, 2025, 06:15 PM UTC

Affected components

ComXChange API

Update timeline

  1. investigating Apr 01, 2025, 09:17 PM UTC

    We are currently investigating an issue with ComXchange licensing servers which may result in an invalid license status.

  2. identified Apr 01, 2025, 10:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 01, 2025, 10:06 PM UTC

    This incident has been resolved.

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