ClearlyIP incident
XCast Webphone experiencing issues with connecting for users
Minor Vendor's status page →
Resolved after 2 hours 37 minutes, affecting Hosted PBX, on July 24, 2025.
ACD Monitor is online.
Affected components
Hosted PBX
Update timeline
- investigating Jul 24, 2025, 04:41 PM UTC
We are currently investigating an issue with the XCast Webphone, attendant console and acd monitor having a spinning red circle and not connecting. This is NOT affecting calls.
- identified Jul 24, 2025, 05:57 PM UTC
Web Phone and part of the attendant console are up, still working on the ACD Monitor and Conference Monitor.
- identified Jul 24, 2025, 06:05 PM UTC
ACD Monitor is online.
- resolved Jul 24, 2025, 06:23 PM UTC
All web services are back online.
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