ClearlyIP incident

Intermittent audio issues on call

Minor Vendor's status page →

Resolved after 2 hours 26 minutes, affecting US Central and US East and 1 more, on October 20, 2025.

monitoring Oct 20, 2025, 06:34 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 20, 2025, 04:45 PM UTC
Resolved
Oct 20, 2025, 07:12 PM UTC
Duration
2h 26m
Detected by Pingoru
Oct 20, 2025, 04:45 PM UTC

Affected components

US CentralUS EastClearly Cloud USA - w

Update timeline

  1. investigating Oct 20, 2025, 05:55 PM UTC

    The team is investigating reported intermittent 1-way audio issues.

  2. investigating Oct 20, 2025, 06:12 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 20, 2025, 06:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 07:12 PM UTC

    This incident has been resolved.

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