Ciptex incident
Segment - Intermittent Segment application login errors
Resolved after 4 hours 12 minutes, on August 18, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Update timeline
- investigating Aug 18, 2026, 05:51 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Aug 18, 2026, 06:04 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 18, 2026, 06:43 PM UTC
Segment application login is now operating normally. We will continue to monitor for system stability.
- resolved Aug 18, 2026, 10:03 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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