Ciptex incident
Twilio - Voice Call Failures From Network Subscribers to Twilio United States Phone Numbers
Resolved after 1 hour 39 minutes, on August 18, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Update timeline
- investigating Aug 18, 2026, 02:58 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Aug 18, 2026, 03:01 PM UTC
We are continuing to investigate this issue.
- identified Aug 18, 2026, 04:00 PM UTC
Twilio customers may be experiencing voice call failures from T-Mobile network subscribers in the United States to a subset of Twilio United States Phone Numbers. Twilio team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Aug 18, 2026, 04:38 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Your product runs on more than Ciptex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services