Ciptex incident
Twilio - Increased rate of 11200 warnings from Programmable Video
Resolved after 2 hours 51 minutes, affecting Twilio Flex Programmable Voice, on April 27, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Apr 27, 2026, 06:53 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Apr 27, 2026, 06:59 PM UTC
Twilio engineers have identified an issue with Increased rates of 11200 warnings from Programmable Video and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
- monitoring Apr 27, 2026, 08:30 PM UTC
Twilio engineers have fixed the issue with an Increased rate of 11200 warnings from Programmable Video and are currently monitoring. We expect to provide another update in 2 hours or as soon as more information becomes available.
- resolved Apr 27, 2026, 09:45 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Your product runs on more than Ciptex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services