Ciptex incident
Segment - Criteo Audience destinations are experiencing an outage
Resolved after 40 minutes, affecting Twilio Segment, on July 3, 2026.
We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.
Affected components
Update timeline
- investigating Jul 03, 2026, 09:46 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jul 03, 2026, 09:48 AM UTC
We are currently experiencing disruptions with Criteo Audience destinations due to an external Criteo API outage. We are monitoring the situation closely.
- monitoring Jul 03, 2026, 10:00 AM UTC
We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.
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