Ciptex incident
Twilio - Voice Call Failures from Network Subscribers to Twilio Singapore Phone Numbers
Resolved after 20 hours 23 minutes, affecting Twilio Voice, APAC, on June 19, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Jun 19, 2026, 01:48 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jun 19, 2026, 01:51 PM UTC
We are continuing to investigate this issue.
- investigating Jun 19, 2026, 01:51 PM UTC
We are continuing to investigate this issue.
- resolved Jun 20, 2026, 10:11 AM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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