Resolved after 2 hours 36 minutes, affecting Twilio Go Rooms and Twilio Compositions and 1 more, on June 6, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Jun 06, 2026, 02:03 AM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Jun 06, 2026, 02:08 AM UTC
Twilio are currently investigating issues with video room sessions. Customers could experience high latency when connecting to video room. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 06, 2026, 02:48 AM UTC
Twilio are observing recovery on the latency issue with video room sessions. They will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 06, 2026, 04:39 AM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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