Ciptex incident
Twilio - Inbound calls not reaching to Twilio's +34 numbers
Resolved after 54 minutes, affecting Twilio Voice, Europe, on January 22, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Jan 22, 2026, 12:13 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- identified Jan 22, 2026, 12:15 PM UTC
The issue causing inbound call failures to Twilio +34 phone numbers has been identified. Twilio are actively working with their carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- resolved Jan 22, 2026, 01:07 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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