Ciptex incident
Twilio - Investigating a Potential Issue with Programmable Voice TwiML
Resolved after 31 minutes, affecting Twilio TwiML, on February 20, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Feb 20, 2026, 09:52 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Feb 20, 2026, 09:55 PM UTC
Twilio monitoring systems have detected a potential issue with Programmable Voice - TwiML. Their engineering team has been alerted and are actively investigating. We will update as soon as we have more information.
- resolved Feb 20, 2026, 10:24 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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