Ciptex incident
Twilio - voice call post dial delay from twilio phone numbers to United States
Resolved after 3 hours 19 minutes, affecting Twilio Voice, North America, on February 23, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating Feb 23, 2026, 09:17 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Feb 23, 2026, 09:21 PM UTC
Twilio customers may be experiencing voice calls post dial delay from twilio phone numbers to United States. Twilio engineering team is investigating the issue. We will provide another update as soon as more information becomes available.
- resolved Feb 24, 2026, 12:36 AM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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