Ciptex incident
Twilio - On Call Engineers are Investigating High latency impacting outgoing messages for msg-send
Resolved after 3 hours 28 minutes, affecting Twilio Programmable Messaging, on March 18, 2026.
The High latency issue on outgoing messages for Programmable Messaging API has been resolved and service is operating normally at this time.
Affected components
Update timeline
- investigating Mar 18, 2026, 09:33 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating Mar 18, 2026, 09:36 PM UTC
Twilio monitoring systems have detected a potential issue with High latency impacting outgoing messages for msg-send. Their engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Mar 18, 2026, 10:45 PM UTC
We are continuing to investigate this issue.
- resolved Mar 19, 2026, 01:02 AM UTC
The High latency issue on outgoing messages for Programmable Messaging API has been resolved and service is operating normally at this time.
Your product runs on more than Ciptex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services