Resolved after 5 hours 31 minutes, affecting Twilio PSTN and Twilio Voice, Europe, on May 6, 2026.
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
Affected components
Update timeline
- investigating May 06, 2026, 04:58 PM UTC
We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.
- investigating May 06, 2026, 05:03 PM UTC
Twilio are experiencing intermittent call failures to Spain. Their engineers are working with their carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- resolved May 06, 2026, 10:30 PM UTC
Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.
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