Ciptex incident

SSO Login Issues with the Segment App

Resolved after 1 hour 11 minutes, on September 10, 2026.

resolved Sep 10, 2026, 03:42 PM UTC

Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

Started
Sep 10, 2026, 02:31 PM UTC
Resolved
Sep 10, 2026, 03:42 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 10, 2026, 02:31 PM UTC

Update timeline

  1. investigating Sep 10, 2026, 02:31 PM UTC

    We have detected potential service disruption through our monitoring systems and are actively investigating. A detailed assessment of the impact and affected services will be provided within the next 30 minutes.

  2. investigating Sep 10, 2026, 02:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 10, 2026, 03:42 PM UTC

    Following comprehensive monitoring, we can confirm that the incident has been fully resolved and all services have returned to normal operation.

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