Cimplico incident

Onboarding Screen Redirect

Resolved after 20 hours 1 minute, affecting Workpapers, on April 29, 2025.

monitoring Apr 29, 2025, 02:42 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2025, 02:05 AM UTC
Resolved
Apr 29, 2025, 10:07 PM UTC
Duration
20h 1m
Detected by Pingoru
Apr 29, 2025, 02:05 AM UTC

Affected components

Workpapers

Update timeline

  1. investigating Apr 29, 2025, 02:05 AM UTC

    We are currently investigating an issue where some users who sign in via username/password are being redirected to the onboarding screen. To fix this, please logout and log back in.

  2. monitoring Apr 29, 2025, 02:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2025, 10:07 PM UTC

    This incident has been resolved.

Your product runs on more than Cimplico

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →