Cimplico incident

Degraded Performance

Resolved after 3 hours 29 minutes, affecting Workpapers, on September 11, 2026.

monitoring Sep 11, 2026, 04:01 AM UTC

We are continuing to monitor for any further issues.

Started
Sep 11, 2026, 12:32 AM UTC
Resolved
Sep 11, 2026, 04:02 AM UTC
Duration
3h 29m
Detected by Pingoru
Sep 11, 2026, 12:32 AM UTC

Affected components

Workpapers

Update timeline

  1. investigating Sep 11, 2026, 12:32 AM UTC

    Some users have noted degraded performance and loading throughout the app. Services are working but may be slow. We are investigating this issue currently.

  2. monitoring Sep 11, 2026, 01:16 AM UTC

    Service has normalised and is being monitored.

  3. monitoring Sep 11, 2026, 04:01 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 11, 2026, 04:02 AM UTC

    This incident has been resolved.

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