Cimplico incident
Issues with Hire Purchase/Chattel Mortgage Calculation
Notice Vendor's status page →
Resolved after 7 hours 5 minutes, affecting Workpapers, on February 4, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Workpapers
Update timeline
- investigating Feb 04, 2026, 10:36 PM UTC
We are currently investigating an issue where some users are not able to access their firm.
- identified Feb 04, 2026, 11:18 PM UTC
The issue has been identified and is related to the use of the Hire Purchase/Chattel Mortgage calculation.
- identified Feb 04, 2026, 11:18 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Feb 05, 2026, 03:58 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 05, 2026, 05:41 AM UTC
This incident has been resolved.
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