Cimplico incident

Slow App Performance

Resolved after 4 hours 59 minutes, affecting Workpapers, on July 23, 2026.

monitoring Jul 24, 2026, 02:27 AM UTC

We are continuing to monitor for any further issues.

Started
Jul 23, 2026, 10:40 PM UTC
Resolved
Jul 24, 2026, 03:39 AM UTC
Duration
4h 59m
Detected by Pingoru
Jul 23, 2026, 10:40 PM UTC

Affected components

Workpapers

Update timeline

  1. identified Jul 23, 2026, 10:40 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jul 23, 2026, 10:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jul 24, 2026, 12:45 AM UTC

    We've now identified the specific issue in the File system and are assessing options to restore functionality ASAP. It's likely service will be restored in the next 1-3hrs.

  4. monitoring Jul 24, 2026, 02:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jul 24, 2026, 02:27 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 24, 2026, 03:39 AM UTC

    This incident has been resolved.

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