Cielo incident

Intermitência no acesso à aba e-Commerce via Site/App Cielo

Resolved after 2 hours 43 minutes, affecting App Cielo Gestão and Site Cielo, on April 13, 2026.

investigating Apr 13, 2026, 02:47 PM UTC

Estamos investigando

Started
Apr 13, 2026, 02:47 PM UTC
Resolved
Apr 13, 2026, 05:31 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 13, 2026, 02:47 PM UTC

Affected components

App Cielo GestãoSite Cielo

Update timeline

  1. investigating Apr 13, 2026, 02:47 PM UTC

    Estamos investigando

  2. resolved Apr 13, 2026, 05:59 PM UTC

    Ambiente normalizado

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