Cielo incident

Indisponibilidade parcial nas transações PIX Qrcode - PicPay

Minor Vendor's status page →

Resolved after 1 hour 15 minutes, affecting Pix, on October 25, 2026.

investigating Oct 25, 2026, 02:18 PM UTC

Incidente confirmado no ambiente da PicPay. Assim que possível, traremos atualizações.

Started
Oct 25, 2026, 02:18 PM UTC
Resolved
Oct 25, 2026, 03:34 PM UTC
Duration
1h 15m
Detected by Pingoru
Oct 25, 2026, 02:18 PM UTC

Affected components

Pix

Update timeline

  1. investigating Oct 25, 2026, 02:18 PM UTC

    Incidente confirmado no ambiente da PicPay. Assim que possível, traremos atualizações.

  2. resolved Oct 25, 2026, 03:34 PM UTC

    Ambiente normalizado.

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