Cielo incident

Atualização de status de vendas para o serviço PIX Cielo 2 (e-commerce) inconsistente

Minor Vendor's status page →

Resolved after 12 hours 7 minutes, affecting e-Commerce - PSP and Pix, on April 15, 2026.

monitoring Apr 15, 2026, 02:24 PM UTC

Transações do novo provedor PIX Cielo 2 estavam sem atualização de pagamento para cliente e-commerce.

Started
Apr 15, 2026, 01:44 AM UTC
Resolved
Apr 15, 2026, 01:52 PM UTC
Duration
12h 7m
Detected by Pingoru
Apr 15, 2026, 01:44 AM UTC

Affected components

e-Commerce - PSPPix

Update timeline

  1. monitoring Apr 15, 2026, 02:24 PM UTC

    Transações do novo provedor PIX Cielo 2 estavam sem atualização de pagamento para cliente e-commerce.

  2. resolved Apr 15, 2026, 02:25 PM UTC

    Ambiente normalizado.

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