Cielo incident

Indisponibilidade ambiente transacional e-Commerce

Critical Vendor's status page →

Resolved after 2 hours 8 minutes, affecting Autorizador Digital and e-Commerce - PSP, on June 16, 2026.

identified Jun 16, 2026, 07:29 PM UTC

Ambiente transacional retornando a partir das 16h18.

Started
Jun 16, 2026, 05:40 PM UTC
Resolved
Jun 16, 2026, 07:49 PM UTC
Duration
2h 8m
Detected by Pingoru
Jun 16, 2026, 05:40 PM UTC

Affected components

Autorizador Digitale-Commerce - PSP

Update timeline

  1. investigating Jun 16, 2026, 05:54 PM UTC

    Em investigação.

  2. investigating Jun 16, 2026, 05:55 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 06:56 PM UTC

    Seguimos empenhados em restabelecer o ambiente.

  4. identified Jun 16, 2026, 07:29 PM UTC

    Ambiente transacional retornando a partir das 16h18.

  5. resolved Jun 16, 2026, 07:49 PM UTC

    Ambiente normalizado (16h18).

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