Cielo incident

Indisponibilidade na validação de Biometria Facial para novos credenciais e identidade digital

Minor Vendor's status page →

Resolved after 1 hour 24 minutes, affecting Centrais de Atendimento, on May 4, 2026.

investigating May 04, 2026, 03:30 PM UTC

Em analise pelos times técnicos

Started
May 04, 2026, 03:30 PM UTC
Resolved
May 04, 2026, 04:54 PM UTC
Duration
1h 24m
Detected by Pingoru
May 04, 2026, 03:30 PM UTC

Affected components

Centrais de Atendimento

Update timeline

  1. investigating May 04, 2026, 03:30 PM UTC

    Em analise pelos times técnicos

Your product runs on more than Cielo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Cloudflare Amazon Web Services Twilio Stripe Slack Okta Figma GitHub Datadog Vercel OpenAI Google Cloud
Add your stack →