Chronograph incident

Degraded email delivery service

Resolved after 6 hours 36 minutes, affecting SendGrid API v3, on December 4, 2024.

monitoring Dec 04, 2024, 03:24 AM UTC

We are monitoring queued but undelivered emails by our email notification provider SendGrid. We have reached out to their support team for further information and are awaiting a response. Task emails, user invitations, password reset, and other transactional emails may be delayed.

Started
Dec 04, 2024, 03:24 AM UTC
Resolved
Dec 04, 2024, 10:01 AM UTC
Duration
6h 36m
Detected by Pingoru
Dec 04, 2024, 03:24 AM UTC

Affected components

SendGrid API v3

Update timeline

  1. monitoring Dec 04, 2024, 03:24 AM UTC

    We are monitoring queued but undelivered emails by our email notification provider SendGrid. We have reached out to their support team for further information and are awaiting a response. Task emails, user invitations, password reset, and other transactional emails may be delayed.

  2. resolved Dec 04, 2024, 10:01 AM UTC

    This incident has been resolved.

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