Chronograph incident

Degraded Performance of Snowbank Data Sharing

Resolved after 7 hours 28 minutes, on September 2, 2026.

identified Sep 02, 2026, 06:08 PM UTC

Due to a recent Snowflake update, Chronograph's data shares to client warehouses are refreshing about every 15 minutes instead of the normal 5. Data remains complete and accurate. We have escalated the incident with Snowflake and will share more details as we receive them. For the time being, no action is needed on your end.

Started
Sep 02, 2026, 06:08 PM UTC
Resolved
Sep 03, 2026, 01:36 AM UTC
Duration
7h 28m
Detected by Pingoru
Sep 02, 2026, 06:08 PM UTC

Update timeline

  1. identified Sep 02, 2026, 06:08 PM UTC

    Due to a recent Snowflake update, Chronograph's data shares to client warehouses are refreshing about every 15 minutes instead of the normal 5. Data remains complete and accurate. We have escalated the incident with Snowflake and will share more details as we receive them. For the time being, no action is needed on your end.

  2. resolved Sep 03, 2026, 01:36 AM UTC

    This incident has been resolved.

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