Chronograph Outage History
Chronograph is up right nowPingoru has recorded 42 incidents for Chronograph: 7 in the last 12 months and 1 in the last 90 days.
Incidents, newest first
Minor September 2, 2026 Degraded Performance of Snowbank Data Sharing 7h 28m
Started Sep 02, 2026, 06:08 PM UTC· resolved Sep 03, 2026, 01:36 AM UTC
- identified Sep 02, 2026, 06:08 PM UTC
Due to a recent Snowflake update, Chronograph's data shares to client warehouses are refreshing about every 15 minutes instead of the normal 5. Data remains complete and accurate. We have escalated the incident with Snowflake and will share more details as we receive them. For the time being, no action is needed on your end.
- resolved Sep 03, 2026, 01:36 AM UTC
This incident has been resolved.
Minor June 16, 2026 Sandbox data inaccessible for some clients 5h 24m
Started Jun 16, 2026, 09:40 AM UTC· resolved Jun 16, 2026, 03:05 PM UTC
- identified Jun 16, 2026, 09:40 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jun 16, 2026, 09:42 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 16, 2026, 10:53 AM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 16, 2026, 03:05 PM UTC
This incident has been resolved.
Minor February 10, 2026 Incident with Amazon S3 document storage 2h 32m Chronograph Main API
Started Feb 10, 2026, 10:02 PM UTC· resolved Feb 11, 2026, 12:35 AM UTC
- investigating Feb 10, 2026, 10:02 PM UTC
AWS has a active issue, we are monitoring https://health.aws.amazon.com/health/status
- monitoring Feb 10, 2026, 10:11 PM UTC
AWS has confirmed significant recovery for DNS resolution errors for Cloudfront distributions. Certain features of our platform rely on this to function properly and as such we have observed an increase in errors while this incident has been ongoing. We will continue to watch for AWS' full resolution of the issue.
- resolved Feb 11, 2026, 12:35 AM UTC
This incident has been resolved.
Minor February 10, 2026 DNS provider instability 2h 7m Chronograph Main API, DNSimple Name Servers
Started Feb 10, 2026, 05:35 PM UTC· resolved Feb 10, 2026, 07:43 PM UTC
- monitoring Feb 10, 2026, 05:35 PM UTC
DNSimple is reporting infrastructure instability that is impacting some users' ability to resolve some of Chronograph's domain names. The impact appears to be inconsistent and not uniform across all users.
- monitoring Feb 10, 2026, 05:57 PM UTC
DNSimple is reportedly implementing a fix. We will continue to monitor for recovery. In the meantime, we have observed that our status page (status.chronograph.pe) may not be resolving due to the same upstream issues.
- monitoring Feb 10, 2026, 07:04 PM UTC
DNSimple expects to have their services restored shortly. We will continue monitoring in the meantime.
- monitoring Feb 10, 2026, 07:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 10, 2026, 07:43 PM UTC
This incident has been resolved.
Minor February 2, 2026 Notifications not being sent 33m Courier Inbox
Started Feb 02, 2026, 09:38 PM UTC· resolved Feb 02, 2026, 10:11 PM UTC
- investigating Feb 02, 2026, 09:38 PM UTC
Due to an outage with an upstream provider, we are not able to send any email notifications. We have a complete record of unsent notifications and we will ensure all notifications are sent as soon as our upstream provider restores service.
- investigating Feb 02, 2026, 09:38 PM UTC
We are continuing to investigate this issue.
- identified Feb 02, 2026, 09:41 PM UTC
We are waiting for our upstream service provider to restore service before we clear the backlog of unsent notifications.
- identified Feb 02, 2026, 09:45 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 02, 2026, 10:11 PM UTC
We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.
Minor December 1, 2025 Issue with MCP server/Claude integration 3h 6m Chronograph Main API, DNSimple Name Servers
Started Dec 01, 2025, 07:02 PM UTC· resolved Dec 01, 2025, 10:09 PM UTC
- investigating Dec 01, 2025, 07:02 PM UTC
We are currently investigating this issue.
- investigating Dec 01, 2025, 07:33 PM UTC
Investigation has revealed upstream issues with dnsimple are preventing the resolution of the ai.chronograph.pe domain. We are still working to resolve this issue with dnsimple.
- monitoring Dec 01, 2025, 09:35 PM UTC
DNS resolution for ai.chronograph.pe is beginning to stabilize. We continue to monitor the situation closely and will provide confirmation once full service restoration is verified.
- resolved Dec 01, 2025, 10:09 PM UTC
This incident has been resolved.
Minor October 29, 2025 Microsoft Azure Outage - xConnectJS Unavailable 8h 22m Chronograph Main API
Started Oct 29, 2025, 04:11 PM UTC· resolved Oct 30, 2025, 12:34 AM UTC
- monitoring Oct 29, 2025, 04:11 PM UTC
Due to a Microsoft outage, xConnectJS (as well as other OfficeJS add-ins) is currently unavailable. We are monitoring the situation and will update with more details as they come in.
- resolved Oct 30, 2025, 12:34 AM UTC
Microsoft has confirmed that the incident is fully resolved.
Notice October 20, 2025 Continuing Issues related to AWS Outage 8h 47m
Started Oct 20, 2025, 02:10 PM UTC· resolved Oct 20, 2025, 10:58 PM UTC
- monitoring Oct 20, 2025, 02:10 PM UTC
Chronograph is currently experience issues with its Snowbank service and is unable to sync data to the data warehouse due to Snowflake issues related to the ongoing AWS Outage. Other services and features of the site may be affected.
- monitoring Oct 20, 2025, 08:29 PM UTC
As the AWS outage continues, we are continuing to monitor for any issues. Services including the Data Sync tool and document access may be affected.
- resolved Oct 20, 2025, 10:58 PM UTC
This incident has been resolved.
Notice October 20, 2025 AWS outage related issues 3h 17m
Started Oct 20, 2025, 09:35 AM UTC· resolved Oct 20, 2025, 12:53 PM UTC
- monitoring Oct 20, 2025, 09:35 AM UTC
Chronograph is currently experiencing intermittent issues with several services due to the AWS outage this morning.
- monitoring Oct 20, 2025, 10:29 AM UTC
Services across Chronograph appear to be working as normal. We will continue to monitor for any further disruption.
- resolved Oct 20, 2025, 12:53 PM UTC
This incident has been resolved.
Minor August 21, 2025 Authentication Provider Disruption 1h 16m Auth0 Authentication API, Auth0 Multi Factor Authentication
Started Aug 21, 2025, 06:40 PM UTC· resolved Aug 21, 2025, 07:57 PM UTC
- investigating Aug 21, 2025, 06:40 PM UTC
Chronographs authentication provider, Auth0, is experiencing issues with authenticating certain requests. We are monitoring the situation and will provide an update as soon as we receive new information.
- identified Aug 21, 2025, 06:46 PM UTC
Our authentication provider is working towards a fix. We will provide an update when the fix has been implemented.
- resolved Aug 21, 2025, 07:57 PM UTC
This incident has been resolved.
Minor July 30, 2025 Intermittent Delays in Email Delivery 4h 34m
Started Jul 30, 2025, 08:47 PM UTC· resolved Jul 31, 2025, 01:22 AM UTC
- investigating Jul 30, 2025, 08:47 PM UTC
We are currently experiencing delayed email delivery affecting a subset of our users. We are working actively with our third-party email delivery provider toward resolution.
- resolved Jul 31, 2025, 01:22 AM UTC
This incident has been resolved.
Minor December 4, 2024 Degraded email delivery service 6h 36m SendGrid API v3
Started Dec 04, 2024, 03:24 AM UTC· resolved Dec 04, 2024, 10:01 AM UTC
- monitoring Dec 04, 2024, 03:24 AM UTC
We are monitoring queued but undelivered emails by our email notification provider SendGrid. We have reached out to their support team for further information and are awaiting a response. Task emails, user invitations, password reset, and other transactional emails may be delayed.
- resolved Dec 04, 2024, 10:01 AM UTC
This incident has been resolved.