Chronograph incident

Notifications not being sent

Resolved after 33 minutes, affecting Courier Inbox, on February 2, 2026.

resolved Feb 02, 2026, 10:11 PM UTC

We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.

Started
Feb 02, 2026, 09:38 PM UTC
Resolved
Feb 02, 2026, 10:11 PM UTC
Duration
33m
Detected by Pingoru
Feb 02, 2026, 09:38 PM UTC

Affected components

Courier Inbox

Update timeline

  1. investigating Feb 02, 2026, 09:38 PM UTC

    Due to an outage with an upstream provider, we are not able to send any email notifications. We have a complete record of unsent notifications and we will ensure all notifications are sent as soon as our upstream provider restores service.

  2. investigating Feb 02, 2026, 09:38 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 02, 2026, 09:41 PM UTC

    We are waiting for our upstream service provider to restore service before we clear the backlog of unsent notifications.

  4. identified Feb 02, 2026, 09:45 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 02, 2026, 10:11 PM UTC

    We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.

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