Resolved after 33 minutes, affecting Courier Inbox, on February 2, 2026.
We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.
Affected components
Update timeline
- investigating Feb 02, 2026, 09:38 PM UTC
Due to an outage with an upstream provider, we are not able to send any email notifications. We have a complete record of unsent notifications and we will ensure all notifications are sent as soon as our upstream provider restores service.
- investigating Feb 02, 2026, 09:38 PM UTC
We are continuing to investigate this issue.
- identified Feb 02, 2026, 09:41 PM UTC
We are waiting for our upstream service provider to restore service before we clear the backlog of unsent notifications.
- identified Feb 02, 2026, 09:45 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 02, 2026, 10:11 PM UTC
We have processed the backlog of unsent notifications and confirmed that emails are being sent for new notifications.
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