Resolved after 1 hour 47 minutes, affecting Hub and OMS and 1 more, on February 10, 2025.
The incident has been resolved. The Chord data platform and legacy services are now fully operational.
Affected components
Update timeline
- investigating Feb 10, 2025, 05:38 PM UTC
Chord is currently experiencing an unexpected service outage. Our technical teams are actively investigating the issue and working to restore full functionality as quickly as possible. Users may experience login failures in the Chord data platform and legacy services.
- investigating Feb 10, 2025, 05:40 PM UTC
We are continuing to investigate this issue.
- identified Feb 10, 2025, 07:15 PM UTC
We are continuing to investigate this issue.
- resolved Feb 10, 2025, 07:26 PM UTC
The incident has been resolved. The Chord data platform and legacy services are now fully operational.
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