Chord incident

Analytics Service Degradation

Resolved after 1 hour 17 minutes, affecting Hub, on August 3, 2026.

monitoring Aug 03, 2026, 03:47 PM UTC

We are continuing to monitor for any further issues.

Started
Aug 03, 2026, 02:46 PM UTC
Resolved
Aug 03, 2026, 04:03 PM UTC
Duration
1h 17m
Detected by Pingoru
Aug 03, 2026, 02:46 PM UTC

Affected components

Hub

Update timeline

  1. identified Aug 03, 2026, 02:46 PM UTC

    We have identified an issue with a third-party service provider that is currently impacting analytics features. Our team is actively monitoring the situation and working with the provider to restore normal service as quickly as possible. We will share updates here as soon as more information becomes available. Thank you for your patience and understanding.

  2. monitoring Aug 03, 2026, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 03, 2026, 03:47 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 03, 2026, 04:03 PM UTC

    This incident has been resolved.

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