Chord incident

Chord Analytics Service Disruption

Resolved after 1 hour 52 minutes, affecting Hub, on August 5, 2026.

monitoring Aug 05, 2026, 11:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 05, 2026, 10:31 PM UTC
Resolved
Aug 06, 2026, 12:23 AM UTC
Duration
1h 52m
Detected by Pingoru
Aug 05, 2026, 10:31 PM UTC

Affected components

Hub

Update timeline

  1. investigating Aug 05, 2026, 10:31 PM UTC

    We have identified an issue with a third-party service provider that is currently impacting analytics features. Brands may not be able to navigate reporting and dashboards during this time. Our team is investigating and working to resolve this as quickly as possible. We apologize for the disruption and appreciate your patience.

  2. identified Aug 05, 2026, 11:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2026, 11:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 06, 2026, 12:23 AM UTC

    This incident has been resolved.

Your product runs on more than Chord

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →