ChangeNOW Outage History
ChangeNOW partial outage View live status →Pingoru has recorded 168 incidents for ChangeNOW: 168 in the last 12 months and 48 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 17 | 28 of 720 (4%) |
| May 2026 | 16 | 132 of 744 (18%) |
| June 2026 | 31 | 612 of 720 (85%) |
| July 2026 | 20 | 347 of 744 (47%) |
| August 2026 | 19 | 454 of 744 (61%) |
| September 2026 | 17 | 233 of 720 (32%) |
| October 2026 | 7 | 347 of 593 (58%) |
Incidents, newest first
Notice May 13, 2026 We are experiencing delays with processing SOL payouts 2d 5h Exchange Processing, Solana (SOL)
Started May 13, 2026, 07:10 PM UTC· resolved May 16, 2026, 12:12 AM UTC
- identified May 13, 2026, 07:10 PM UTC
Hello! Since 19:00 UTC, we have been experiencing some delays with processing SOL payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- identified May 13, 2026, 07:16 PM UTC
Hey! Today, between 19:00 and 19:15 UTC, we experienced delays with processing SOL payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
- resolved May 16, 2026, 12:12 AM UTC
This incident has been resolved.
Notice May 10, 2026 We are experiencing delays with processing TON deposits 1h 18m Deposits, Toncoin (TON)
Started May 10, 2026, 07:21 PM UTC· resolved May 10, 2026, 08:39 PM UTC
- identified May 10, 2026, 07:21 PM UTC
Hello! Since 19:00 UTC, we have been experiencing some delays with processing TON deposits. This means that you may see the status "Waiting for deposit" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!
- resolved May 10, 2026, 08:39 PM UTC
Hey! Today, between 19:00 and 20:30 UTC, we experienced some delays with processing TON deposits. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor May 7, 2026 Some issues with recognizing SOL and tokens deposits 5m Tether (SOL) (USDTSOL), Solana (SOL)
Started May 07, 2026, 03:11 PM UTC· resolved May 07, 2026, 03:16 PM UTC
- investigating May 07, 2026, 03:11 PM UTC
Hello! Since 14:45 UTC, we've been experiencing issues with recognizing SOL and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved May 07, 2026, 03:16 PM UTC
Hey! As you might remember, today, between 14:45 and 15:15 UTC, we had some issues with recognizing SOL and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor May 2, 2026 SEI and SEI EVM network outage 5h 46m Sei (SEI), Sei EVM (SEIEVM)
Started May 02, 2026, 06:04 PM UTC· resolved May 02, 2026, 11:51 PM UTC
- investigating May 02, 2026, 06:04 PM UTC
Hello! Since 17:00 UTC, we have been experiencing delays in processing SEI and SEI EVM exchanges due to network outages. As a result, users may notice that the status on the exchange page is not updating. We will notify you as soon as the issue is resolved.
- resolved May 02, 2026, 11:51 PM UTC
This incident has been resolved.
Notice April 28, 2026 We are experiencing delays with exchange processing 2h 38m Exchange Processing
Started Apr 28, 2026, 06:17 PM UTC· resolved Apr 28, 2026, 08:55 PM UTC
- identified Apr 28, 2026, 06:17 PM UTC
Hello! Since 18:00 UTC, we have been experiencing delays with processing exchanges. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!
- resolved Apr 28, 2026, 08:55 PM UTC
Hey! Today, between 18:00 and 20:50 UTC, we experienced delays with exchange processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Critical April 28, 2026 Temporary issues with Partners Profile access 40m Partners Profile
Started Apr 28, 2026, 03:27 PM UTC· resolved Apr 28, 2026, 04:08 PM UTC
- investigating Apr 28, 2026, 03:27 PM UTC
Hello! Since 15:07 UTC we are experiencing temporary issues with Partners Profile page access. Due to this issue, login and usage of the partner dashboard are temporarily unavailable. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
- resolved Apr 28, 2026, 04:08 PM UTC
Today, since 15:07 UTC to 16:00 we were experiencing temporary issues with Partners Profile page access. We're happy to let you know that the issue has now been fully resolved and everything’s back to normal. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor April 25, 2026 Some issues with processing LTC payouts due to network problems 4h 25m Litecoin (LTC)
Started Apr 25, 2026, 10:17 AM UTC· resolved Apr 25, 2026, 02:42 PM UTC
- identified Apr 25, 2026, 10:17 AM UTC
Hello! Since 10:00 UTC, we're having some issues with processing LTC payouts due to potential network problems. Because of that, you might see the status stuck on "sending to you" and it won't update. Our team is reviewing the information, and we'll get back to you soon with an update. Thanks for hanging in there!
- resolved Apr 25, 2026, 02:42 PM UTC
This incident has been resolved.
Notice April 22, 2026 Some temporary delays with BTC exchanges due to a delay in the latest block on the network 8m Bitcoin (BTC)
Started Apr 22, 2026, 05:50 PM UTC· resolved Apr 22, 2026, 05:59 PM UTC
- investigating Apr 22, 2026, 05:50 PM UTC
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 16:44 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
- resolved Apr 22, 2026, 05:59 PM UTC
Positive update! Today, between 16:44 and 17:58 UTC, we had a brief delay in processing BTC exchanges due to a holdup with the latest network block. The good news is, a new BTC block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor April 21, 2026 Some issues with processing TON and tokens payouts 2h 1m JetTon Games (JETTON), Toncoin (TON), Tether USD (TON) (USDTTON)
Started Apr 21, 2026, 03:18 PM UTC· resolved Apr 21, 2026, 05:19 PM UTC
- investigating Apr 21, 2026, 03:18 PM UTC
Hello! Since 14:35 UTC, we're having some issues with processing TON and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Apr 21, 2026, 05:19 PM UTC
Hey! As you might remember, today, between 14:35 and 17:15 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor April 20, 2026 We are experiencing temporary delays with TON tokens payouts processing 37m Toncoin (TON), Tether USD (TON) (USDTTON)
Started Apr 20, 2026, 09:49 AM UTC· resolved Apr 20, 2026, 10:26 AM UTC
- investigating Apr 20, 2026, 09:49 AM UTC
Hello! Today from 9:35 UTC, we are experiencing temporary delays with TON tokens payouts processing. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as we get any news from the team.
- resolved Apr 20, 2026, 10:26 AM UTC
Today from 9:35 to 10:20 UTC we were experiencing delays with TON tokens payouts processing. We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Notice April 19, 2026 We are experiencing delays with exchanges processing 2h 55m Exchange Processing
Started Apr 19, 2026, 09:42 PM UTC· resolved Apr 20, 2026, 12:38 AM UTC
- identified Apr 19, 2026, 09:42 PM UTC
Hello! Since 21:30 UTC, we have been experiencing delays with processing of exchanges. This means that you may see the status "exchanging" on the exchange page stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!
- identified Apr 19, 2026, 10:58 PM UTC
Hey! Today, between 21:30 and 22:50 UTC, we experienced some delays with exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
- resolved Apr 20, 2026, 12:38 AM UTC
This incident has been resolved.
Minor April 15, 2026 We are experiencing issues with BTC payouts processing 21m Bitcoin (BTC)
Started Apr 15, 2026, 01:07 PM UTC· resolved Apr 15, 2026, 01:28 PM UTC
- investigating Apr 15, 2026, 01:07 PM UTC
Hello! We’re currently experiencing some temporary delays with BTC exchanges, starting from 12:40 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
- resolved Apr 15, 2026, 01:28 PM UTC
This incident has been resolved.
Notice April 9, 2026 We are experiencing delays with processing USDTTRC20 payouts 49m Withdrawals, Tether (TRC20) (USDTTRC20)
Started Apr 09, 2026, 08:41 PM UTC· resolved Apr 09, 2026, 09:30 PM UTC
- investigating Apr 09, 2026, 08:41 PM UTC
Hello! Since 20:15 UTC, we're having some issues with processing USDTTRC20 payouts and partner rewards. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Apr 09, 2026, 09:30 PM UTC
Hey! Just a heads-up — today, between 20:15 and 21:30 UTC, we had some delays with processing USDTTRC20 payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor April 8, 2026 We are experiencing delays with processing payouts 8h 19m Withdrawals
Started Apr 08, 2026, 02:26 PM UTC· resolved Apr 08, 2026, 10:46 PM UTC
- investigating Apr 08, 2026, 02:26 PM UTC
Hello! Since 14:11 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Apr 08, 2026, 10:46 PM UTC
Hey! Just a heads-up — today, between 14:11 UTC and 22:00 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Notice April 3, 2026 We are experiencing delays with processing ETH tokens payouts 3h 7m Withdrawals, Exchange Processing, Tether (ERC20) (USDTERC20), USD Coin (USDC)
Started Apr 03, 2026, 06:02 PM UTC· resolved Apr 03, 2026, 09:10 PM UTC
- identified Apr 03, 2026, 06:02 PM UTC
Hello! Since 17:50 UTC, we're having some issues with processing ETH tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Apr 03, 2026, 09:10 PM UTC
Hey! Just a heads-up — today, between 17:50 and 18:50 UTC, we had some delays with processing ETH tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 31, 2026 We are experiencing delays with processing LTC payouts 23m Litecoin (LTC)
Started Mar 31, 2026, 02:20 PM UTC· resolved Mar 31, 2026, 02:43 PM UTC
- investigating Mar 31, 2026, 02:20 PM UTC
Hello! Since 14:10 UTC, we're having some issues with processing LTC payouts and partner rewards. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Mar 31, 2026, 02:43 PM UTC
Hey! Just a heads-up — today, between 14:10 and 14:40 UTC, we had some delays with processing LTC payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 27, 2026 Some issues with processing ETHBASE and BASE tokens payouts 32m Ethereum (Base) (ETHBASE)
Started Mar 27, 2026, 11:23 AM UTC· resolved Mar 27, 2026, 11:56 AM UTC
- investigating Mar 27, 2026, 11:23 AM UTC
Hello! Since 11:01 UTC, we're having some issues with processing ETHBASE and BASE tokens payouts Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Mar 27, 2026, 11:56 AM UTC
Hey! Just a heads-up — today, between 11:01 and 11:50 UTC, we had some delays with processing ETHBASE and BASE tokens payouts Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 25, 2026 Some issues with processing ETH tokens payouts 37m Tether (ERC20) (USDTERC20)
Started Mar 25, 2026, 03:18 PM UTC· resolved Mar 25, 2026, 03:55 PM UTC
- investigating Mar 25, 2026, 03:18 PM UTC
Hello! Since 15:10 UTC, we're having some issues with processing ETH tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Mar 25, 2026, 03:55 PM UTC
Hey! Just a heads-up — today, between 15:10 and 15:50 UTC, we had some delays with processing ETH tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 24, 2026 Some issues with processing ETH and tokens payouts 31m
Started Mar 24, 2026, 11:25 AM UTC· resolved Mar 24, 2026, 11:56 AM UTC
- investigating Mar 24, 2026, 11:25 AM UTC
Hello! Since 11:10 UTC, we're having some issues with processing ETH and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Mar 24, 2026, 11:56 AM UTC
Hey! Just a heads-up — today, between 11:10 and 11:50 UTC, we had some delays with processing ETH and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 18, 2026 We've been experiencing issues with recognizing user deposits for KAS exchanges 8d Kaspa (KAS)
Started Mar 18, 2026, 08:32 AM UTC· resolved Mar 26, 2026, 08:46 AM UTC
- investigating Mar 18, 2026, 08:32 AM UTC
Hello! Since 8 UTC, we've been experiencing issues with recognizing user deposits for KAS exchanges. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible!
- resolved Mar 26, 2026, 08:46 AM UTC
This incident has been resolved.
Notice March 16, 2026 Temporary delays with BTC exchanges due to a delay in the latest block on the network 9m
Started Mar 16, 2026, 10:57 PM UTC· resolved Mar 16, 2026, 11:07 PM UTC
- investigating Mar 16, 2026, 10:57 PM UTC
Hello! From 21:50 UTC we’re experiencing some temporary delays with BTC exchanges, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the BTC network by checking this link: https://www.blockchain.com/btc/blocks?page=1. We’ll send out another update as soon as the new block is confirmed.
- resolved Mar 16, 2026, 11:07 PM UTC
Today, from 21:50 to 23:02 UTC, we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know. We sincerely apologize for the inconvenience caused.
Minor March 14, 2026 Temporary delays with processing ERC20 tokens 1h 40m Exchange Processing, Injective (ERC20) (INJERC20), Linear Finance (ERC20) (LINAERC20)
Started Mar 14, 2026, 06:37 PM UTC· resolved Mar 14, 2026, 08:18 PM UTC
- identified Mar 14, 2026, 06:37 PM UTC
Hello! Since 18:15 UTC, we're having some issues with processing ERC20 tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours. Thanks for hanging in there!
- monitoring Mar 14, 2026, 07:19 PM UTC
Thank you for waiting. The issue that caused this incident has been resolved and all the new exchanges are being processed as usual! At the moment we are still working on few stuck orders, but the majority is processed. If your exchange is still stuck, please let us know via support channels.
- resolved Mar 14, 2026, 08:18 PM UTC
Just a heads-up — today, between 18:15 and 20:10 UTC, we had some delays with processing ERC20 tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 11, 2026 Issues with processing BSC payouts 1h 26m
Started Mar 11, 2026, 02:04 PM UTC· resolved Mar 11, 2026, 03:30 PM UTC
- investigating Mar 11, 2026, 02:04 PM UTC
Hello! Since 14:00 UTC, we're having some issues with processing BSC and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you in several hours. Thanks for hanging in there!
- resolved Mar 11, 2026, 03:30 PM UTC
Hey! Just a heads-up — today, between 14:00 and 15:20 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 10, 2026 We are experiencing delays with processing USDTTRC20 payouts and partner rewards 6m
Started Mar 10, 2026, 04:09 PM UTC· resolved Mar 10, 2026, 04:15 PM UTC
- investigating Mar 10, 2026, 04:09 PM UTC
Hello! Since 15:30 UTC, we're having some issues with processing USDTTRC20 payouts and partner rewards. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possilbe. Thanks for hanging in there!
- resolved Mar 10, 2026, 04:15 PM UTC
Hey! Just a heads-up — today, between 15:30 and 16:15 UTC, we had some delays with processing USDTTRC20 payouts and partner rewards. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor March 10, 2026 We are experiencing delays with processing exchanges on the confirmation stage 12m Deposits
Started Mar 10, 2026, 12:12 PM UTC· resolved Mar 10, 2026, 12:24 PM UTC
- investigating Mar 10, 2026, 12:12 PM UTC
Hello! Since 12:00 UTC we are experiencing delays with processing exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved. We apologize for the inconvenience caused.
- resolved Mar 10, 2026, 12:24 PM UTC
Just a heads-up — today, between 12:00 and 12:20 UTC, we had some delays with processing of exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!