ChangeNOW incident

We've been experiencing issues with recognizing user deposits for KAS exchanges

Resolved after 8 days, affecting Kaspa (KAS), on March 18, 2026.

investigating Mar 18, 2026, 08:32 AM UTC

Hello! Since 8 UTC, we've been experiencing issues with recognizing user deposits for KAS exchanges. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible!

Started
Mar 18, 2026, 08:32 AM UTC
Resolved
Mar 26, 2026, 08:46 AM UTC
Duration
8d
Detected by Pingoru
Mar 18, 2026, 08:32 AM UTC

Affected components

Kaspa (KAS)

Update timeline

  1. investigating Mar 18, 2026, 08:32 AM UTC

    Hello! Since 8 UTC, we've been experiencing issues with recognizing user deposits for KAS exchanges. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible!

  2. resolved Mar 26, 2026, 08:46 AM UTC

    This incident has been resolved.

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