ChangeNOW Outage History
ChangeNOW partial outage View live status →Pingoru has recorded 168 incidents for ChangeNOW: 168 in the last 12 months and 48 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 17 | 28 of 720 (4%) |
| May 2026 | 16 | 132 of 744 (18%) |
| June 2026 | 31 | 612 of 720 (85%) |
| July 2026 | 20 | 347 of 744 (47%) |
| August 2026 | 19 | 454 of 744 (61%) |
| September 2026 | 17 | 233 of 720 (32%) |
| October 2026 | 7 | 347 of 577 (60%) |
Incidents, newest first
Minor October 24, 2026 Some issues with processing XMR payouts 24m Monero (XMR)
Started Oct 24, 2026, 02:53 PM UTC· resolved Oct 24, 2026, 03:18 PM UTC
- investigating Oct 24, 2026, 02:53 PM UTC
Hello! Since 14:20 UTC, we're having some issues with processing XMR payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Oct 24, 2026, 03:18 PM UTC
Hey! Just a heads-up — today, between 14:20 and 15:17 UTC, we had some delays with processing XMR payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor October 23, 2026 Some issues with processing TRX and TRC20 tokens payouts and partner rewards processing 1h 15m Tether (TRC20) (USDTTRC20), TRON (TRX)
Started Oct 23, 2026, 07:55 AM UTC· resolved Oct 23, 2026, 09:11 AM UTC
- investigating Oct 23, 2026, 07:55 AM UTC
Hello! Since 07:45 UTC, we're having some issues with processing TRX and TRC20 tokens payouts and partner rewards processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Oct 23, 2026, 09:11 AM UTC
Today, from 07:45 to 09:10 UTC, we were experiencing delays with processing TRX and TRC20 tokens payouts and partner rewards. We are happy to announce that the problem has been successfully resolved. At the moment, the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Minor October 20, 2026 Some delays with recognizing TON network deposits 2h 26m Gram (ex Ton/TonCoin) (TON), Tether USD (TON) (USDTTON)
Started Oct 20, 2026, 02:07 PM UTC· resolved Oct 20, 2026, 04:34 PM UTC
- investigating Oct 20, 2026, 02:07 PM UTC
Hello! Since 13:30 UTC, we've been experiencing issues with recognizing TON network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible
- resolved Oct 20, 2026, 04:34 PM UTC
Hey! Today, between 13:30 and 16:30 UTC, we've been experiencing some delays with recognizing TON network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Notice October 10, 2026 Temporary delays in processing of _SOL exchanges 3h 3m Exchange Processing, Solana (SOL)
Started Oct 10, 2026, 09:22 PM UTC· resolved Oct 11, 2026, 12:25 AM UTC
- identified Oct 10, 2026, 09:22 PM UTC
Hello! Since 21:00 UTC, we've been experiencing some delays with processing SOL exchanges. This means that you might see the status stuck on 'Exchanging' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Oct 11, 2026, 12:25 AM UTC
Hey! Today, between 21:00 and 00:20 UTC, we had some delays with processing _SOL exchanges. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor October 1, 2026 Some delays with recognising TON network deposits 2h 48m Toncoin (TON), Gram (ex Ton/TonCoin) (TON)
Started Oct 01, 2026, 08:13 PM UTC· resolved Oct 01, 2026, 11:01 PM UTC
- investigating Oct 01, 2026, 08:13 PM UTC
Hello! Since 19:35 UTC, we've been experiencing issues with recognising TON network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Oct 01, 2026, 11:01 PM UTC
Hey! As you might remember, today, between 19:35 and 23:00 UTC, we've been experiencing some delays with recognising TON network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor October 1, 2026 We are experiencing delays with payouts processing 23d 4h Withdrawals
Started Oct 01, 2026, 08:16 AM UTC· resolved Oct 24, 2026, 01:12 PM UTC
- investigating Oct 01, 2026, 08:16 AM UTC
Hello! Since 07:50 UTC we are experiencing delays with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We will get back to you with an update as soon as we get any news. Thanks for hanging in there!
- investigating Oct 01, 2026, 09:14 AM UTC
Hey! Just a heads-up — today, between 07:50 and 09:10 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
- investigating Oct 20, 2026, 02:06 PM UTC
We are continuing to investigate this issue.
- resolved Oct 24, 2026, 01:12 PM UTC
This incident has been resolved.
Minor September 29, 2026 Delays with processing BSV exchanges 2h Withdrawals, Deposits, Exchange Processing, Bitcoin SV (BSV)
Started Sep 29, 2026, 06:18 PM UTC· resolved Sep 29, 2026, 08:18 PM UTC
- identified Sep 29, 2026, 06:18 PM UTC
Hello! Since 17:30 UTC, we've been experiencing some delays with processing of the BSV exchanges. This means that you might see the status stuck on 'exchanging' on the exchange page. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Sep 29, 2026, 08:18 PM UTC
Hey! Just a heads-up — today, between 17:30 and 20:10 UTC, we had some delays with processing BSV exchanges. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor September 29, 2026 Some issues with processing on the XMR exchanges 2h 17m Monero (XMR)
Started Sep 29, 2026, 05:41 PM UTC· resolved Sep 29, 2026, 07:59 PM UTC
- identified Sep 29, 2026, 05:41 PM UTC
Hello! Since 16:30 UTC, we've been experiencing some issues with processing on the XMR exchanges. This means that you might see the status stuck on 'exchanging' on the exchange page. The delays are related to the operation of the XMR network. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Sep 29, 2026, 07:59 PM UTC
Hey! Just a heads-up — today, between 16:30 and 19:50 UTC, we had some delays with processing XMR exchanges. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor September 25, 2026 Some issues with processing payouts 18m Withdrawals
Started Sep 25, 2026, 01:48 PM UTC· resolved Sep 25, 2026, 02:07 PM UTC
- investigating Sep 25, 2026, 01:48 PM UTC
Hello! Since 13:15 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Sep 25, 2026, 02:07 PM UTC
Hey! Just a heads-up — today, between 13:15 and 14:05 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Major September 25, 2026 Temporary delays with payouts processing 1h 23m Withdrawals, Exchange Processing
Started Sep 25, 2026, 03:11 AM UTC· resolved Sep 25, 2026, 04:35 AM UTC
- investigating Sep 25, 2026, 03:11 AM UTC
From 03:00 UTC we are experiencing delays with payouts processing. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We will get back to you with an update as soon as we get any news.
- resolved Sep 25, 2026, 04:35 AM UTC
Since 03:00 UTC to 04:30 UTC, we had some issues with payouts processing. We are happy to announce that the problem has been successfully resolved. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.
Critical September 22, 2026 ATOM network outage 8d 7h Cosmos (ATOM)
Started Sep 22, 2026, 11:49 AM UTC· resolved Sep 30, 2026, 07:43 PM UTC
- investigating Sep 22, 2026, 11:49 AM UTC
Hello! Since 11:20 UTC, we have been experiencing delays in processing ATOM exchanges due to network outage. As a result, users may notice that the status on the exchange page is not updating. We’re monitoring the situation closely and will notify you as soon as the issue is resolved.
- resolved Sep 30, 2026, 07:43 PM UTC
This incident has been resolved.
Major September 17, 2026 Temporary delays with FETMAINNET 17m Fetch (Mainnet) (FETMAINNET)
Started Sep 17, 2026, 11:52 AM UTC· resolved Sep 17, 2026, 12:09 PM UTC
- identified Sep 17, 2026, 11:52 AM UTC
Hello! Since 11:15 UTC, we've been experiencing some temporary delays with FETMAINNET due to technical issues on the side of the network. This means that you might see the status stuck on 'exchanging' on the exchange page. We'll keep you updated and let you know as soon as we have more info.
- resolved Sep 17, 2026, 12:09 PM UTC
This incident has been resolved.
Minor September 15, 2026 Some delays with recognising Solana network deposits 3h 52m Solana (SOL)
Started Sep 15, 2026, 01:48 AM UTC· resolved Sep 15, 2026, 05:41 AM UTC
- investigating Sep 15, 2026, 01:48 AM UTC
Hello! Since 01:25 UTC, we've been experiencing issues with recognising Solana network deposits Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Sep 15, 2026, 05:41 AM UTC
Hey! As you might remember, today, between 01:25 and 05:35 UTC, we've been experiencing some delays with recognising Solana network deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor September 10, 2026 We're having some issues with BNBBSC and BSC tokens exchange processing and payouts 5h 21m Tether (Binance Smart Chain) (USDTBSC), BNB Smart Chain (BNBBSC)
Started Sep 10, 2026, 09:38 AM UTC· resolved Sep 10, 2026, 03:00 PM UTC
- investigating Sep 10, 2026, 09:38 AM UTC
Hello! Today since 9:15 UTC we are experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Sep 10, 2026, 03:00 PM UTC
Hey! Today, between 9:15 UTC and 14:50 UTC, we were experiencing issues with BNBBSC and BSC tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor September 9, 2026 Some issues with processing BASE network payouts 2h 16m Ethereum (Base) (ETHBASE)
Started Sep 09, 2026, 12:18 PM UTC· resolved Sep 09, 2026, 02:35 PM UTC
- investigating Sep 09, 2026, 12:18 PM UTC
Hello! Since 11:58 UTC, we're having some issues with processing payouts on the BASE network. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Sep 09, 2026, 02:35 PM UTC
Hey! Just a heads-up — today, between 11:58 and 14:30 UTC, we had some delays with processing payouts on the BASE network. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor September 8, 2026 Some issues with processing on the ATOM exchanges 1h 3m Cosmos (ATOM)
Started Sep 08, 2026, 05:51 PM UTC· resolved Sep 08, 2026, 06:54 PM UTC
- investigating Sep 08, 2026, 05:51 PM UTC
Hello! Since 17:28 UTC, we've been experiencing some issues with processing on the ATOM exchanges. This means that you might see the status stuck on 'Awaiting deposit' or 'Sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Sep 08, 2026, 06:54 PM UTC
Hey! Today, between 17:28 and 18:50 UTC, we had some issues with processing on the ATOM exchanges. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor September 8, 2026 We're having some issues with BSC and tokens exchange processing and payouts 3h 34m Tether (Binance Smart Chain) (USDTBSC)
Started Sep 08, 2026, 04:29 AM UTC· resolved Sep 08, 2026, 08:04 AM UTC
- investigating Sep 08, 2026, 04:29 AM UTC
Hello! Today since 2:29 UTC we are experiencing issues with BSC and tokens exchange processing and payouts. As a result, users may notice no status change from "waiting" and "sending to you" on the exchange page. Our technical team is already working on a solution. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Sep 08, 2026, 08:04 AM UTC
Hey! Today, between 02:29 and 08:00 UTC, we experienced some delays with BNBBSC and tokens exchange processing and payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Notice September 5, 2026 We're experiencing some issues with recognizing user deposits. 2h 16m Deposits
Started Sep 05, 2026, 02:37 PM UTC· resolved Sep 05, 2026, 04:54 PM UTC
- investigating Sep 05, 2026, 02:37 PM UTC
Hello! Since 14:26 UTC, we've been experiencing issues with recognizing user deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Sep 05, 2026, 04:54 PM UTC
Hey! As you might remember, today, between 14:26 and 16:50 UTC, we had some issues with recognizing deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Major September 4, 2026 Сreating Fixed Rate exchanges is temporarily unavailable 8h 21m Exchange Estimation (Fixed-Rate Flow), Exchange Creation (Fixed-Rate Flow)
Started Sep 04, 2026, 01:12 PM UTC· resolved Sep 04, 2026, 09:34 PM UTC
- investigating Sep 04, 2026, 01:12 PM UTC
Hi everyone, Since 13:00 UTC, we’ve been seeing some temporary issues with our API. At this time, only Fixed Rate exchanges are affected — creating Fixed Rate exchanges is temporarily unavailable. Other exchange types and our API services remain operational. Our tech team is investigating and working hard on a solution. We'll provide you with an update within 30 minutes Thanks for your understanding, and we apologize for the inconvenience!
- identified Sep 04, 2026, 01:33 PM UTC
Hey! We’re still actively working on resolving the issue and expect it to be fixed soon. We’ll provide you with the next update within 30 minutes (17:00 UTC)
- investigating Sep 04, 2026, 01:43 PM UTC
Hey! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 30 minutes.
- investigating Sep 04, 2026, 02:13 PM UTC
Hey! We’re still actively working on resolving the issue and expect it to be fixed soon. We’ll provide you with the next update within 60 minutes.
- investigating Sep 04, 2026, 03:13 PM UTC
Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 2 hours.
- investigating Sep 04, 2026, 05:15 PM UTC
Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 3 hours.
- investigating Sep 04, 2026, 08:13 PM UTC
Hey team! We are continuing work on restoring the API functionality for creating fixed-rate exchanges. Don't worry, the creation of standard exchanges and the rest of the API functionality remain operational. We will provide an update on fixed-rate exchange creation within 4 hours.
- resolved Sep 04, 2026, 09:34 PM UTC
Hello everyone! Since 13:00 until 21:30 UTC we have been experiencing temporary issues with our API, especially Fixed-Rate exchanges were affected. We are happy to announce, the incident has been resolved and we are enabling fixed-rate exchanges creation! We thank you so much for being patient during this time!
Minor September 3, 2026 We are experiencing issues with ZEC payout processing 3h 51m Zcash (ZEC)
Started Sep 03, 2026, 10:04 PM UTC· resolved Sep 04, 2026, 01:55 AM UTC
- investigating Sep 03, 2026, 10:04 PM UTC
Hello! Today from 2:46 UTC, we are experiencing issues with ZEC payout processing. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our tech team is on it and already working on a fix. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Sep 04, 2026, 01:55 AM UTC
Hello! From 20:46 UTC to 01:55 UTC we were experiencing issues with ZEC payout processing. The good news — the issues have been sorted now, and all the affected payouts have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologise for the inconvenience caused.
Minor September 2, 2026 We've been experiencing issues with exchanges processing in HOOD network 1h 38m Ethereum (Robinhood) (ETHHOOD)
Started Sep 02, 2026, 03:14 PM UTC· resolved Sep 02, 2026, 04:53 PM UTC
- investigating Sep 02, 2026, 03:14 PM UTC
Hello! Since 14:30 UTC, we've been experiencing issues with exchanges processing in HOOD network. Because of this, users may see that the status stays stuck on "exchanging" instead of updating to "sending". Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
- resolved Sep 02, 2026, 04:53 PM UTC
Hey! Today, between 14:30 and 16:43 UTC, we had some issues with exchanges processing in HOOD network. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Notice August 28, 2026 Temporary delays in BTC payout processing 4m Exchange Processing, Bitcoin (BTC)
Started Aug 28, 2026, 05:43 AM UTC· resolved Aug 28, 2026, 05:47 AM UTC
- investigating Aug 28, 2026, 05:43 AM UTC
From 05:30 UTC we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block will be created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1 We will provide an additional update as soon as a new block will be created.
- resolved Aug 28, 2026, 05:47 AM UTC
Today from 05:30 to 05:45 UTC we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing any issues, please, let us know. We sincerely apologize for the inconvenience caused.
Minor August 26, 2026 We've been experiencing issues with recognizing deposits in CELO, MON and APT networks 1h 17m Celo (CELO), Aptos (APT), Monad (MON)
Started Aug 26, 2026, 10:44 AM UTC· resolved Aug 26, 2026, 12:02 PM UTC
- investigating Aug 26, 2026, 10:44 AM UTC
Hello! Since 10:25 UTC, we've been experiencing issues with recognizing deposits in CELO, MON and APT networks. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
- resolved Aug 26, 2026, 12:02 PM UTC
Hey! Today, between 10:25 and 12:00 UTC, we had some issues with recognizing in CELO, MON and APT networks. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor August 26, 2026 We've been experiencing issues with recognizing deposits in HOOD network 1h 19m Cash Cat (CASHCATHOOD), Ethereum (Robinhood) (ETHHOOD)
Started Aug 26, 2026, 10:42 AM UTC· resolved Aug 26, 2026, 12:02 PM UTC
- investigating Aug 26, 2026, 10:42 AM UTC
Hello! Since 10:25 UTC, we've been experiencing issues with recognizing deposits in HOOD network. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
- investigating Aug 26, 2026, 11:31 AM UTC
Hey! Today, between 10:25 and 11:20 UTC, we had some issues with recognizing HOOD and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
- resolved Aug 26, 2026, 12:02 PM UTC
This incident has been resolved.
Minor August 25, 2026 We've been experiencing issues with recognizing TON and tokens deposits 4h 24m Gram (GRAMTON), Tether USD (TON) (USDTTON)
Started Aug 25, 2026, 11:13 AM UTC· resolved Aug 25, 2026, 03:38 PM UTC
- investigating Aug 25, 2026, 11:13 AM UTC
Hello! Since 10:27 UTC, we've been experiencing issues with recognizing TON and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update as soon as possible.
- resolved Aug 25, 2026, 03:38 PM UTC
Hey! Today, between 10:27 and 15:35 UTC, we had some issues with recognizing TON and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!