ChangeNOW Outage History
ChangeNOW partial outage View live status →Pingoru has recorded 168 incidents for ChangeNOW: 168 in the last 12 months and 48 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 17 | 28 of 720 (4%) |
| May 2026 | 16 | 132 of 744 (18%) |
| June 2026 | 31 | 612 of 720 (85%) |
| July 2026 | 20 | 347 of 744 (47%) |
| August 2026 | 19 | 454 of 744 (61%) |
| September 2026 | 17 | 233 of 720 (32%) |
| October 2026 | 7 | 347 of 593 (58%) |
Incidents, newest first
Minor June 27, 2026 Experiencing delays with processing exchanges on the confirmation stage 15h 24m Deposits
Started Jun 27, 2026, 02:42 PM UTC· resolved Jun 28, 2026, 06:06 AM UTC
- investigating Jun 27, 2026, 02:42 PM UTC
Just a heads-up — today, between 05:20 and 05:40 UTC, we had some delays with processing of exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
- resolved Jun 28, 2026, 06:06 AM UTC
This incident has been resolved.
Minor June 26, 2026 Some issues with processing on the ETHBASE and BASE tokens exchanges due to the delay of a new block 55m USD Coin (Base) (USDCBASE), Ethereum (Base) (ETHBASE)
Started Jun 26, 2026, 03:49 PM UTC· resolved Jun 26, 2026, 04:45 PM UTC
- investigating Jun 26, 2026, 03:49 PM UTC
Hello! Since 15:40 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges due to the delay of a new block of the network. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it. We'll keep you updated and let you know as soon as we have more info.
- resolved Jun 26, 2026, 04:45 PM UTC
Today, from 15:40 to 16:40 UTC, we were experiencing temporary issues with the processing of ETHBASE and BASE tokens exchanges due to the delay of a new block of the network. We are happy to announce that a new blocks were created, and all affected exchanges have been processed. At the moment, the service is working as usual, but if you are still experiencing any issues, please, let us know.
Minor June 25, 2026 Some issues with processing on the ETHBASE and BASE tokens exchanges 1h 13m USD Coin (Base) (USDCBASE), Ethereum (Base) (ETHBASE)
Started Jun 25, 2026, 04:16 PM UTC· resolved Jun 25, 2026, 05:29 PM UTC
- investigating Jun 25, 2026, 04:16 PM UTC
Hello! Since 15:50 UTC, we've been experiencing some issues with processing on the ETHBASE and BASE tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Jun 25, 2026, 05:29 PM UTC
Hey again! We’ve figured out what’s causing the delay with ETHBASE and BASE tokens exchanges processing. In this case, the problem appears to be on the BASE network side and may be related to an upcoming update. You can stay updated on the BASE network by checking this link: https://basescan.org Further information will be provided in notifications regarding the upcoming BASE network update. Thanks for your understanding!
Minor June 25, 2026 We've been experiencing issues with recognizing SUI deposits 1h 13m Sui (SUI)
Started Jun 25, 2026, 03:22 PM UTC· resolved Jun 25, 2026, 04:35 PM UTC
- investigating Jun 25, 2026, 03:22 PM UTC
Hello! Since 14:20 UTC, we've been experiencing issues with recognizing SUI deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within several hours.
- resolved Jun 25, 2026, 04:35 PM UTC
Hey! As you might remember, today, between 14:20 and 16:30 UTC, we had some issues with recognizing SUI deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor June 25, 2026 Some issues with processing payouts on the TON, XLM, BASE networks 22m Toncoin (TON), Stellar (XLM), Ethereum (Base) (ETHBASE)
Started Jun 25, 2026, 03:05 PM UTC· resolved Jun 25, 2026, 03:27 PM UTC
- investigating Jun 25, 2026, 03:05 PM UTC
Hello! Since 14:30 UTC, we're having some issues with processing payouts on the TON, XLM, BASE networks. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Jun 25, 2026, 03:27 PM UTC
Hey! As you might remember, today between 14:30 and 15:25 UTC, we had some delays with processing payouts on the TON, XLM, BASE networks. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor June 24, 2026 Issues with recognizing ETH and tokens deposits 1h 21m Ethereum (ETH), Tether (ERC20) (USDTERC20)
Started Jun 24, 2026, 02:50 PM UTC· resolved Jun 24, 2026, 04:11 PM UTC
- investigating Jun 24, 2026, 02:50 PM UTC
Hello! Since 14:00 UTC, we've been experiencing issues with recognizing ETH and tokens deposits. Because of this, users may see that the status stays stuck on "Awaiting Deposit" instead of updating to "Confirming" after sending their deposit. Our technical team is already looking into the issue and working on a fix. We'll provide you with an update within 1 hour.
- identified Jun 24, 2026, 04:04 PM UTC
Hey again! We have identified the cause of the delay in deposit recognition. The issue occurred due to the incorrect operation of the internal service responsible for recognizing deposits. Our technical team is already working on a fix, and we expect it to be resolved in approximately 2 hours.
- resolved Jun 24, 2026, 04:11 PM UTC
Hey! As you might remember, today, between 14:00 and 16:10 UTC, we had some issues with recognizing ETH and tokens deposits. The issue is now fixed, and all the unprocessed exchanges have been completed. Everything should be working fine now, but if you're still having problems, please let us know. Sorry for the inconvenience, and thanks for your patience!
Minor June 24, 2026 Some issues with processing on the POL and tokens exchanges 25m Polygon (Matic) (MATIC), Polygon Ecosystem Token (POL), USD Coin (Polygon) (USDCMATIC), Tether (Polygon) (USDTMATIC)
Started Jun 24, 2026, 06:15 AM UTC· resolved Jun 24, 2026, 06:41 AM UTC
- investigating Jun 24, 2026, 06:16 AM UTC
Hello! Since 05:10 UTC, we've been experiencing some issues with processing on the POL and tokens exchanges. This means that you might see the status stuck on 'awaiting deposit' or 'sending to you' on the exchange page. Our tech team is already looking into it and working on a fix. We'll keep you updated and let you know as soon as we have more info, which should be in about several hours.
- resolved Jun 24, 2026, 06:41 AM UTC
Hey! Just a heads-up — today, between 05:10 and 06:35 UTC, we experienced some delays with POL and tokens exchanges processing. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor June 23, 2026 We are experiencing delays with processing BSC and tokens payouts 8m BNB Smart Chain (BNBBSC), Tether (Binance Smart Chain) (USDTBSC)
Started Jun 23, 2026, 02:49 PM UTC· resolved Jun 23, 2026, 02:57 PM UTC
- investigating Jun 23, 2026, 02:49 PM UTC
Hello! Since 14:20 UTC, we're having some issues with processing BSC and tokens payouts Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Jun 23, 2026, 02:57 PM UTC
Hey! Just a heads-up — today, between 14:20 and 17:50 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor June 22, 2026 We are experiencing delays with processing TRX and TRC-20 tokens payouts 48m TRON (TRX), Tether (TRC20) (USDTTRC20)
Started Jun 22, 2026, 12:08 PM UTC· resolved Jun 22, 2026, 12:57 PM UTC
- investigating Jun 22, 2026, 12:08 PM UTC
Hello! Since 12:00 UTC, we're having some issues with processing TRX and TRC-20 tokens payouts Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you as soon as possible. Thanks for hanging in there!
- resolved Jun 22, 2026, 12:57 PM UTC
Hey! Just a heads-up — today, between 12:00 and 12:55 UTC, we had some delays with processing TRX and TRC-20 tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Notice June 21, 2026 We are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. 15m Withdrawals, Exchange Processing
Started Jun 21, 2026, 12:57 AM UTC· resolved Jun 21, 2026, 01:12 AM UTC
- identified Jun 21, 2026, 12:57 AM UTC
From 23:50 UTC, we are experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. As a result, there may be delays in updating statuses on the affected exchanges page. Once a new block is created, all deposits and exchanges will be processed as usual. You can also check up-to-date information about the BTC network by following the link: https://www.blockchain.com/btc/blocks?page=1 We will provide an additional update as soon as a new block is created.
- resolved Jun 21, 2026, 01:12 AM UTC
Today from 23:50 to 01:12 UTC we were experiencing temporary issues with the processing of BTC exchanges due to the delay of a new block of the network. We are happy to announce that a new BTC block was created, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing any issues, please, let us know. We sincerely apologize for the inconvenience caused.
Critical June 19, 2026 We are experiencing issues with processing payouts 24m Withdrawals, Exchange Processing
Started Jun 19, 2026, 08:59 PM UTC· resolved Jun 19, 2026, 09:23 PM UTC
- investigating Jun 19, 2026, 08:59 PM UTC
Hello! Since 20:48 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within 1 hour. Thanks for hanging in there!
- resolved Jun 19, 2026, 09:23 PM UTC
Hey! Just a heads-up — today, between 20:48 and 21:22 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Minor June 19, 2026 Temporary issues with the conversion processing 52m Exchange Processing
Started Jun 19, 2026, 08:30 AM UTC· resolved Jun 19, 2026, 09:23 AM UTC
- investigating Jun 19, 2026, 08:30 AM UTC
From 8:05 UTC, we are experiencing some temporary issues with conversion processing. As a result, users and partners may encounter errors or notice that the status of their conversions is not updating. Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as we receive it.
- resolved Jun 19, 2026, 09:23 AM UTC
From 8:05 UTC to 9:20 UTC, we experienced issues with conversion processing. We are happy to announce that the issue has been successfully resolved. At this moment the service is working as usual, but if you are still experiencing this issue, please, let us know.
Minor June 12, 2026 We’re experiencing temporary delays with Assethub exchanges due to a delay in the latest block on the network. 9m Polkadot AssetHub (ASSETHUB), Tether (Assethub) (USDTASSETHUB)
Started Jun 12, 2026, 09:51 AM UTC· resolved Jun 12, 2026, 10:00 AM UTC
- investigating Jun 12, 2026, 09:51 AM UTC
Hello! We’re currently experiencing some temporary delays with Assethub exchanges, starting from 9:34 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the Polkadot Assethub network by checking this link: https://assethub-polkadot.subscan.io/block We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
- resolved Jun 12, 2026, 10:00 AM UTC
Positive update! Today, between 9:34 and 9:50 UTC, we had a brief delay in processing Assethub exchanges due to a holdup with the latest network block. The good news is, a new block has now been created, and all affected exchanges have been processed. Everything is up and running again, but if you're still experiencing any issues, please feel free to reach out to us. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Notice June 10, 2026 We’re experiencing some issues with BSC and BSC tokens payouts processing 44m BNB Smart Chain (BNBBSC), Tether (Binance Smart Chain) (USDTBSC)
Started Jun 10, 2026, 02:46 PM UTC· resolved Jun 10, 2026, 03:30 PM UTC
- investigating Jun 10, 2026, 02:46 PM UTC
Since 14:05 UTC, we're having some issues with BSC and BSC tokens payouts processing and partner rewards processing. Because of this, you might see the status stuck on "sending to you" and it won't update. The issue occurred due to a highly increased load on the payment service, which created a queue of payouts. Our tech team is on it and already working on a fix. We’ll update you as soon as we can. Thanks for hanging in there!
- resolved Jun 10, 2026, 03:30 PM UTC
Hey! Just a heads-up — today, between 14:05 and 15:30 UTC, we had some delays with processing BSC and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Major June 9, 2026 Temporary delays with processing HBAR, TON, KAS and others 22d 23h Withdrawals, Exchange Processing, Hedera Hashgraph (HBAR), Casper (Mainnet) (CSPR) and 4 more
Started Jun 09, 2026, 12:27 AM UTC· resolved Jul 02, 2026, 12:25 AM UTC
- identified Jun 09, 2026, 12:27 AM UTC
Hello there, Currently we experience temporary delays with processing few tokens, due to the delays by our liquidity provider. Affected assets: xtz,icx,hbar,egld,steth,grt,mbox,celo,xdc,cspr,op,ton,boba,ctc,gods,injerc20,flr,velo,lmwr,kas,wldop,coremainnet,mnterc20,ethlna,pol,mntmainnet,hntsol,prime,wemixmainnet,manta,ondo,ena,aiozerc20,mew,ethfi,usde,ponke,safe,brettbase,mog,render,ath,l3,sundog,popcat,degen,mogbase,hmstr,cgptbsc,carv,puffer,dbr,grass,taiko,tai,mplx,tokenerc20,swell,ol,chillguy,morpho,apex,major,zrc,kmno,arty,zerebro,virtualbase,hype,sonic,animeerc20,plume,toshi,vvv,gps,xter,zig,obt,order,bera,cookiebase,b3,cookiebsc,avl,diam,alch,flock,red,roam,sosoerc20,bmt,a8,mavia,br,kilo,partibase,maviabase,sosobase,corn,fhebsc,ferc20,hyperbsc,hypererc20,signbsc,doodsol,zkjerc20,laerc20,avlerc20,spkerc20,spkbsc,newterc20,icntbase,pumpsol,eraerc20,usdeton,homebase,vinubsc,sderc20,camperc20,usd1trc20,nomerc20,xanerc20,yberc20,metsol,recallbase,assethub,elizaossol,mon,pieversebsc,wetsol,skrsol,literc20,usdcmon,birbsol,usaterc20,triabsc,aaplxsol,aztecerc20,googlxsol,coinxsol,metaxsol,hoodxsol,roboerc20,amznxsol,mcdxsol,usdserc20,edgeerc20,basederc20,usdcmnt,bsbbsc,usdcseievm,deepsui,billerc20 During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Our team is aware of the issue and we are already on it! We will notify you once the issue is resolved.
- resolved Jul 02, 2026, 12:25 AM UTC
This incident has been resolved.
Minor June 8, 2026 Temporary delays with processing BSV, DASH, XVG and others 11h 10m Exchange Processing, Bitcoin SV (BSV), Dash (DASH), Verge (XVG)
Started Jun 08, 2026, 08:08 PM UTC· resolved Jun 09, 2026, 07:18 AM UTC
- identified Jun 08, 2026, 08:08 PM UTC
Hello there, Currently we experience temporary delays with processing few tokens, due to the delays by our liquidity provider. Affected assets: bsv,dash,xvg,dcr,omg,rvn,lrc,snt,ong,bal,pivx,mx,trvl,mln,forth,perp,cromainnet,atlas,bone,rss3,dep,strm,hook,degobsc,gstsol,hifi,croevm,torn,tsuka,tet,jetton,daddy,lnq,cxt,gtai,png,ham,gme,zent,spec,moodengsol,nos,vista,moca,fartcoin,gems,usual,ski,deai,vine,ufd,pippin,layer,clanker,nc,mubarak,saros,promptbase,aidoge,bank,manekisol,cpoolerc20,ghxerc20,gorksol,obolerc20,myxbsc,bbsc,broccolif3bbsc,bdxnerc20,cudissol,skateerc20,resolvbsc,blumton,zkwasmbsc,anisol,apepematic,inbsc,gominingbsc,aixsol,btrerc20,asterbsc,edenerc20,coaibsc,vfybase,labbsc,4bsc,lightbsc,hbsc,cmc20bsc,usd1apt,qie,checkbase,tslaonerc20,nvdaonerc20,slvonerc20,ktabase,crclonerc20,bpsol,spyonerc20,stablebsc,opgbsc,geniusbsc,billbsc,bullsol During this time, you may notice that the status on the exchange page stays stuck on "exchanging" or "sending to you." Our team is aware of the issue and we are working hard to resolve it! We will notify you once the issue is resolved.
- resolved Jun 09, 2026, 07:18 AM UTC
This incident has been resolved.
Minor June 5, 2026 Some issues with processing TRX and tokens payouts 2h TRON (TRX), Tether (TRC20) (USDTTRC20)
Started Jun 05, 2026, 01:49 PM UTC· resolved Jun 05, 2026, 03:50 PM UTC
- investigating Jun 05, 2026, 01:49 PM UTC
Hello! Since 13:40 UTC, we're having some issues with processing TRX and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Jun 05, 2026, 03:50 PM UTC
Hey! Just a heads-up — today, between 13:40 and 15:45 UTC, we had some delays with processing TRX and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Major June 2, 2026 We are experiencing issues with ZEC exchanges processing 52d 8h Zcash (ZEC)
Started Jun 02, 2026, 06:59 AM UTC· resolved Jul 24, 2026, 03:18 PM UTC
- investigating Jun 02, 2026, 06:59 AM UTC
Since 03:00 AM UTC, we have been experiencing issues with ZEC exchange processing due to orphaned block on the network side and the resulting unavailability of liquidity from our providers. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is already working on a solution. ZEC is currently unavailable for new exchanges to prevent additional affected transactions. We will get back to you with an update within several hours.
- resolved Jul 24, 2026, 03:18 PM UTC
This incident has been resolved.
Minor June 1, 2026 Some issues with processing SOL and tokens payouts 10m Tether (SOL) (USDTSOL), Solana (SOL)
Started Jun 01, 2026, 08:38 AM UTC· resolved Jun 01, 2026, 08:49 AM UTC
- investigating Jun 01, 2026, 08:38 AM UTC
Hello! Since 08:25 UTC, we're having some issues with processing SOL and tokens payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within several hours. Thanks for hanging in there!
- resolved Jun 01, 2026, 08:49 AM UTC
Hey! Just a heads-up — today, between 08:25 and 08:45 UTC, we had some delays with processing SOL and tokens payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Notice May 29, 2026 Some temporary delays with SUI and tokens 7h 1m Withdrawals, Deposits, Sui (SUI), USDC (Sui) (USDCSUI)
Started May 29, 2026, 10:03 PM UTC· resolved May 30, 2026, 05:05 AM UTC
- investigating May 29, 2026, 10:03 PM UTC
Hello! We’re currently experiencing some temporary delays with SUI and tokens exchanges, starting from 21:53 UTC, due to a delay in the latest block on the network. This means that you may notice delays in status updates on the affected exchanges page. Once the new block is created, everything will process as normal. You can stay updated on the SUI network by checking this link: https://suiscan.xyz/mainnet/txs/tx-blocks We’ll send out another update as soon as the new block is confirmed. Thanks for your understanding!
- resolved May 30, 2026, 05:05 AM UTC
This incident has been resolved.
Major May 29, 2026 Temporary unavailability of following SOL tokens 2h 48m Star Atlas (ATLAS), Daddy Tate (DADDY), Fartcoin (FARTCOIN)
Started May 29, 2026, 02:14 PM UTC· resolved May 29, 2026, 05:03 PM UTC
- investigating May 29, 2026, 02:14 PM UTC
Hello! Unfortunately, due to the unscheduled maintenance on the side of our liquidity provider, the following SOL tokens have become temporarily unavailable for buy: aixsol, anisol, atlas, bpsol, bullsol, cudissol, daddy, fartcoin, gme, gorksol, gstsol, layer, manekisol moodengsol, nc, nos, pippin, saros, ufd, vine Our team is already working on it. We will get back to you with an update as soon as we receive any news.
- resolved May 29, 2026, 05:03 PM UTC
This incident has been resolved.
Minor May 26, 2026 We are experiencing delays with processing BTC exchanges on the confirmation stage 1h 47m Deposits, Bitcoin (BTC)
Started May 26, 2026, 06:13 PM UTC· resolved May 26, 2026, 08:00 PM UTC
- investigating May 26, 2026, 06:13 PM UTC
Hello! Since 05:40 P.M. UTC we are experiencing delays with processing BTC exchanges on the confirmation stage. As a result, users may notice that there is no status change from "confirming" on the exchange page. Our team is aware of the issue and is already on it. We will notify you ASAP once the issue is resolved.
- resolved May 26, 2026, 08:00 PM UTC
Just a heads-up — today, between 05:40 P.M. UTC and 07:55 P.M. UTC, we had some delays with processing of BTC exchanges on the confirmation stage. Good news though — the issue has been sorted, and all the affected exchanges have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Notice May 26, 2026 We are experiencing delays with processing MATIC payouts 1h 34m Polygon (Matic) (MATIC)
Started May 26, 2026, 04:46 AM UTC· resolved May 26, 2026, 06:21 AM UTC
- investigating May 26, 2026, 04:46 AM UTC
Hello! Since 04:15 UTC, we have been experiencing some delays with processing MATIC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- resolved May 26, 2026, 06:21 AM UTC
Hey! Today, between 04:15 and 6:10 UTC, we experienced delays with processing MATIC payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor May 25, 2026 We are experiencing delays with processing USDTBSC payouts 24m Withdrawals, Tether (Binance Smart Chain) (USDTBSC)
Started May 25, 2026, 11:01 AM UTC· resolved May 25, 2026, 11:26 AM UTC
- investigating May 25, 2026, 11:01 AM UTC
Hello! Since 10:00 UTC, we have been experiencing some delays with processing USDTBSC payouts. This means that you may see the status "sending" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information.
- resolved May 25, 2026, 11:26 AM UTC
Hey! Today, between 10:00 and 11:25 UTC, we experienced delays with processing USDTBSC payouts. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!
Minor May 24, 2026 We are experiencing issues with exchange processing 1d 12h Withdrawals, Exchange Processing, BugsCoin (BGSC), PayPal USD (Solana) (PYUSDSOL) and 7 more
Started May 24, 2026, 04:10 AM UTC· resolved May 25, 2026, 04:15 PM UTC
- investigating May 24, 2026, 04:10 AM UTC
From 01:17 UTC we are experiencing issues with exchanges processing with the following assets: CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 The issue occurred due to unscheduled maintenance on our liquidity provider’s side. As a result, users may notice no status change on the exchange page. Our technical team is working on a solution. We will get back to you with updates as soon as possible.
- resolved May 25, 2026, 04:15 PM UTC
Hey! We were experiencing issues with exchanges processing with the following assets: CGPT,AERO,WAIBSC,RAVEERC20,ZK,BGB,PYUSDSOL,KAITO,MON,KAIA,ASSETHUB,SAFE,BGSC,USDSERC20,BRETTBASE,RVVBSC,WEETHERC20,USDCSEIEVM,USD1ERC20 due to unscheduled maintenance on our liquidity provider’s side. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!