ChangeNOW incident
We are experiencing issues with processing payouts
Resolved after 24 minutes, affecting Withdrawals and Exchange Processing, on June 19, 2026.
Hey! Just a heads-up — today, between 20:48 and 21:22 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
Affected components
Update timeline
- investigating Jun 19, 2026, 08:59 PM UTC
Hello! Since 20:48 UTC, we're having some issues with processing payouts. Because of that, you might see the status stuck on "sending to you" and it won't update. Our tech team is on it and already working on a fix. We’ll update you within 1 hour. Thanks for hanging in there!
- resolved Jun 19, 2026, 09:23 PM UTC
Hey! Just a heads-up — today, between 20:48 and 21:22 UTC, we had some delays with processing payouts. Good news though — the issue has been sorted, and all the affected payouts have been processed. Everything’s back to normal now, but if you're still having trouble, please let us know. Sorry for the hassle, and thanks for your patience!
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