ChangeNOW incident

We are experiencing delays with processing TON deposits

Resolved after 1 hour 18 minutes, affecting Deposits and Toncoin (TON), on May 10, 2026.

resolved May 10, 2026, 08:39 PM UTC

Hey! Today, between 19:00 and 20:30 UTC, we experienced some delays with processing TON deposits. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

Started
May 10, 2026, 07:21 PM UTC
Resolved
May 10, 2026, 08:39 PM UTC
Duration
1h 18m
Detected by Pingoru
May 10, 2026, 07:21 PM UTC

Affected components

DepositsToncoin (TON)

Update timeline

  1. identified May 10, 2026, 07:21 PM UTC

    Hello! Since 19:00 UTC, we have been experiencing some delays with processing TON deposits. This means that you may see the status "Waiting for deposit" on the exchange page being stuck. Our technical team is already investigating the issue and working on a solution. We will keep you updated as soon as possible and let you know when we have more information. Thank you for your patience and understanding!

  2. resolved May 10, 2026, 08:39 PM UTC

    Hey! Today, between 19:00 and 20:30 UTC, we experienced some delays with processing TON deposits. We're happy to let you know that the issue has now been fully resolved, and all affected exchanges have been processed. Everything is back to normal, but if you're still facing any issues, please don't hesitate to reach out. We truly apologize for any inconvenience this may have caused and appreciate your patience!

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