ChangeNOW incident

We are experiencing temporary delays with TON tokens payouts processing

Resolved after 37 minutes, affecting Toncoin (TON) and Tether USD (TON) (USDTTON), on April 20, 2026.

resolved Apr 20, 2026, 10:26 AM UTC

Today from 9:35 to 10:20 UTC we were experiencing delays with TON tokens payouts processing. We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.

Started
Apr 20, 2026, 09:49 AM UTC
Resolved
Apr 20, 2026, 10:26 AM UTC
Duration
37m
Detected by Pingoru
Apr 20, 2026, 09:49 AM UTC

Affected components

Toncoin (TON)Tether USD (TON) (USDTTON)

Update timeline

  1. investigating Apr 20, 2026, 09:49 AM UTC

    Hello! Today from 9:35 UTC, we are experiencing temporary delays with TON tokens payouts processing. As a result, users may notice that there is no status change from "sending to you" on the exchange page. Our technical team is investigating the cause and is already working on a solution. We will get back to you with an update as soon as we get any news from the team.

  2. resolved Apr 20, 2026, 10:26 AM UTC

    Today from 9:35 to 10:20 UTC we were experiencing delays with TON tokens payouts processing. We are happy to announce that the problem has been successfully resolved, and all affected exchanges have been processed. At the moment the service is working as usual, but if you are still experiencing this issue, please let us know. We sincerely apologize for the inconvenience caused.

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