Chainalysis incident

Intermittent Service Disruption

Resolved after 1 hour 59 minutes, on November 5, 2025.

resolved Nov 05, 2025, 11:22 AM UTC

This incident has been resolved and all services are fully operational. Customers may have experienced KYT API interruptions during UTC 09:09 and UTC 09:20. Please resubmit any transfers or withdrawals that did not go through during this time. If you require further assistance, please reach out to [email protected].

Started
Nov 05, 2025, 09:22 AM UTC
Resolved
Nov 05, 2025, 11:22 AM UTC
Duration
1h 59m
Detected by Pingoru
Nov 05, 2025, 09:22 AM UTC

Update timeline

  1. monitoring Nov 05, 2025, 09:22 AM UTC

    Reactor + KYT products were impacted by a brief disruption today from UTC 09:09 - UTC 09:20. Currently, all products are operational. If you are having trouble accessing the products, please try clearing the browser cache. If you have any other questions, please feel free to contact [email protected].

  2. resolved Nov 05, 2025, 11:22 AM UTC

    This incident has been resolved and all services are fully operational. Customers may have experienced KYT API interruptions during UTC 09:09 and UTC 09:20. Please resubmit any transfers or withdrawals that did not go through during this time. If you require further assistance, please reach out to [email protected].

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