Chainalysis Outage History
Chainalysis is up right nowPingoru has recorded 53 incidents for Chainalysis: 53 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 223 of 720 (31%) |
| May 2026 | 7 | 427 of 744 (57%) |
| June 2026 | 6 | 87 of 720 (12%) |
| July 2026 | 6 | 54 of 744 (7%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 7 | 286 of 720 (40%) |
| October 2026 | 2 | 23 of 552 (4%) |
Incidents, newest first
Minor October 9, 2026 Sentinel alerting data delays 1h 16m Sentinel
Started Oct 09, 2026, 08:40 PM UTC· resolved Oct 09, 2026, 09:57 PM UTC
- investigating Oct 09, 2026, 08:40 PM UTC
Sentinel alerting data pipelines are experiencing delays. New or recently updated alert rules and risk settings may not take effect until the pipelines are restored. Existing alert configurations continue to operate on previously processed data. No data has been lost or corrupted. Please contact us at if you have any questions at [email protected]. Next update October 9th at 12:00am UTC
- resolved Oct 09, 2026, 09:57 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor October 4, 2026 Sui Data Delay in Reactor & KYT 21h 11m KYT API, Reactor, KYT UI
Started Oct 04, 2026, 04:27 PM UTC· resolved Oct 05, 2026, 01:39 PM UTC
- identified Oct 04, 2026, 04:27 PM UTC
The Sui pipeline has been stalled since approximately 13:16 UTC due to a Sui GRPC specification change. We are currently working on a fix. We manually backfilled 20,000 blocks, and the vast majority of unaffected blocks have been published up to about the last hour. Next update at 10:00 UTC on Monday, October 5th.
- monitoring Oct 05, 2026, 07:30 AM UTC
We have implemented a fix and will continue to monitor performance. If you encounter any delayed transfers involving the Sui Network, please reach out to [email protected].
- resolved Oct 05, 2026, 01:39 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor September 29, 2026 Hexagate: Solana alerts delayed 9h 38m Hexagate
Started Sep 29, 2026, 09:08 PM UTC· resolved Sep 30, 2026, 06:46 AM UTC
- investigating Sep 29, 2026, 09:08 PM UTC
We are currently experiencing latency in Solana monitors due to latency in underlying RPC calls. Solana alerts are currently delayed. Next update at 22:00 UTC.
- investigating Sep 29, 2026, 10:00 PM UTC
We are continuing to investigate latency in underlying node RPC calls. Solana alerts are still being delivered with delays. Next update at 23:00 UTC.
- investigating Sep 29, 2026, 10:59 PM UTC
We are continuing to investigate this issue. Next update at 07:00 UTC on September 30th.
- resolved Sep 30, 2026, 06:46 AM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor September 24, 2026 Login Page Outage 22m KYT UI
Started Sep 24, 2026, 03:38 PM UTC· resolved Sep 24, 2026, 04:00 PM UTC
- investigating Sep 24, 2026, 03:38 PM UTC
We are currently experiencing an issue with the Login page to Reactor and KYT. We will provide further details as they become available. Next update at 17:00 UTC.
- identified Sep 24, 2026, 03:45 PM UTC
The issue has been identified and we are working on a fix. Users already logged in are not impacted. Next update at 17:00 UTC.
- resolved Sep 24, 2026, 04:00 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor September 18, 2026 Incorrect USD Amounts in KYT Alerts 9d 21h KYT API, KYT UI
Started Sep 18, 2026, 07:29 PM UTC· resolved Sep 28, 2026, 04:32 PM UTC
- identified Sep 18, 2026, 07:29 PM UTC
On September 16, 2026, some KYT alerts were generated with incorrect USD amount values, which could have affected downstream compliance reviews and thresholds that rely on USD-denominated amounts. The issue was identified and investigated the same day. The mitigation is still in progress. Next update at 10:00 UTC on Monday, September 21st.
- identified Sep 21, 2026, 10:00 AM UTC
As of 10:00 UTC on Monday, September 21st, there are no further updates to share at this time. The issue involving incorrect USD amount values in some KYT alerts generated on September 11, 2026 has been identified, and mitigation remains in progress. Next update at 17:00 UTC.
- identified Sep 21, 2026, 05:02 PM UTC
We are continuing to work on mitigation for this incident. Next update at 17:00 UTC on Tuesday, September 22nd.
- identified Sep 22, 2026, 05:00 PM UTC
Mitigation is expected to be completed by the end of this week. Please reach out to [email protected] if you have any questions. Next update at 23:00 UTC on Friday, September 25th.
- identified Sep 25, 2026, 10:14 PM UTC
Mitigation is still in progress and is now expected to be complete by Monday, September 28th. Please reach out to [email protected] if you have any questions. Next update at 17:00 UTC on Monday, September 28th.
- resolved Sep 28, 2026, 04:32 PM UTC
This incident has been resolved. Mitigation has been completed, and all alert panels now reflect the correct USD amount values. Please reach out to [email protected] if you have any questions.
Minor September 16, 2026 KYT Processing Delay on Solana Network 4h 22m KYT API
Started Sep 16, 2026, 01:53 AM UTC· resolved Sep 16, 2026, 06:15 AM UTC
- investigating Sep 16, 2026, 01:53 AM UTC
We are investigating an error with KYT processing Solana transfers. We will provide further details as they become available. Next update at 03:00 UTC
- investigating Sep 16, 2026, 02:58 AM UTC
We are continuing to investigate this issue and will share further details as they become available. Next update at 05:00 UTC
- investigating Sep 16, 2026, 05:02 AM UTC
We are continuing to investigate this issue. Next update at 07:00 UTC
- monitoring Sep 16, 2026, 06:02 AM UTC
The issue has been identified and a fix has been implemented. We are monitoring to ensure stability.
- resolved Sep 16, 2026, 06:15 AM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Notice September 10, 2026 Reactor.chainalysis.com domain outage – Reactor
Started Sep 10, 2026, 12:06 PM UTC· resolved Sep 10, 2026, 12:06 PM UTC
- resolved Sep 10, 2026, 12:06 PM UTC
Reactor experienced a brief availability issue during a scheduled system migration. Some customers were unable to access the Reactor APIs and WebApp and may have received HTTP 404 errors. Approximately 20% of traffic was affected for around four minutes.
Critical September 8, 2026 Reactor and KYT Service Disruption 2h 10m KYT API, Reactor, Entities
Started Sep 08, 2026, 01:22 PM UTC· resolved Sep 08, 2026, 03:32 PM UTC
- investigating Sep 08, 2026, 01:22 PM UTC
Users are currently unable to access graphs in Reactor and we are investigating further. Next update at 15:30 UTC.
- investigating Sep 08, 2026, 01:40 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 08, 2026, 01:59 PM UTC
The issue has been identified and a fix has been implemented. We are monitoring to ensure stability. Next update at 16:30 UTC.
- resolved Sep 08, 2026, 03:32 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor September 1, 2026 Cronos Data Delay 1d 9h Reactor, KYT UI
Started Sep 01, 2026, 08:09 PM UTC· resolved Sep 03, 2026, 05:15 AM UTC
- identified Sep 01, 2026, 08:09 PM UTC
The Cronos network was halted on Sunday, August 30, following a DeFi-related attack and was subsequently rolled back to block 90896189. Once the network resumed producing blocks, our systems began re-ingesting Cronos data. During this process, we identified additional data processing issues affecting Cronos data in KYT and Reactor. As a result, some Cronos data may appear outdated. Our team is working to restore accurate and up-to-date data and will provide further updates as they become available.
- resolved Sep 03, 2026, 05:15 AM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor August 24, 2026 BNB Smart Chain Data Delay in KYT and Reactor 3h 1m
Started Aug 24, 2026, 02:53 PM UTC· resolved Aug 24, 2026, 05:54 PM UTC
- identified Aug 24, 2026, 02:53 PM UTC
BNB Smart Chain data is currently delayed in KYT and Reactor as we process a high volume of clustering updates. We will provide further details as they become available. Next update at 21:00 UTC.
- resolved Aug 24, 2026, 05:54 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Major August 7, 2026 Issues accessing Chainalysis products 1h 12m Reactor, KYT UI
Started Aug 07, 2026, 04:59 PM UTC· resolved Aug 07, 2026, 06:12 PM UTC
- investigating Aug 07, 2026, 04:59 PM UTC
We are investigating reports that some users are unable to access Reactor and KYT. Our team is working to determine the cause.
- resolved Aug 07, 2026, 06:12 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Major July 30, 2026 Hexagate Frontend Outage 13m Hexagate
Started Jul 30, 2026, 04:38 PM UTC· resolved Jul 30, 2026, 04:52 PM UTC
- investigating Jul 30, 2026, 04:38 PM UTC
We are currently experiencing an outage in the Hexagate frontend. Alerts and the API are not affected. Next update at 18:00 UTC.
- resolved Jul 30, 2026, 04:52 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor July 17, 2026 KYT Open in Reactor Disabled for Mature Transfers 5m KYT UI
Started Jul 17, 2026, 02:57 PM UTC· resolved Jul 17, 2026, 03:02 PM UTC
- investigating Jul 17, 2026, 02:57 PM UTC
We are investigating reports of an issue in KYT where the “Open in Reactor” button is greyed out for some users, preventing certain mature transfers from being opened in Reactor. We will share another update as soon as we have more information.
- resolved Jul 17, 2026, 03:02 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Notice July 16, 2026 Error in processing Solana transfers in KYT 23h 17m KYT API
Started Jul 16, 2026, 12:12 AM UTC· resolved Jul 16, 2026, 11:30 PM UTC
- resolved Jul 16, 2026, 12:12 AM UTC
Between 23:00 UTC, Jul 15th 2026, and 00:30 UTC, Jul 16th 2026, KYT experienced an error in processing some Solana transfers. The issue is now resolved, and we are checking the number of affected transfers. No action is required from customers as the transfers will be reprocessed from our end. If you experience any further issues or have any questions, please reach out to [email protected].
Minor July 13, 2026 Sentinel alerting issue 13h 46m Sentinel
Started Jul 13, 2026, 11:44 PM UTC· resolved Jul 14, 2026, 01:31 PM UTC
- monitoring Jul 13, 2026, 11:44 PM UTC
We are currently investigating an issue where Alerts for Sentinel are not generating correctly. A fix has been put in place, and we will continue to monitor this over the next 12 hours. Next update at 10:00 UTC
- monitoring Jul 14, 2026, 11:21 AM UTC
We have deployed a fix, and the issue is no longer occurring for new alerts. We are now working on backfilling the affected alerts. Next update at 17:00 UTC.
- monitoring Jul 14, 2026, 01:27 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 14, 2026, 01:31 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Major July 2, 2026 KYT Service Disruption 4h 29m KYT API, KYT UI
Started Jul 02, 2026, 04:46 PM UTC· resolved Jul 02, 2026, 09:15 PM UTC
- investigating Jul 02, 2026, 04:46 PM UTC
We are currently experiencing errors in both the KYT UI and API and are investigating. Next update at 17:30 UTC.
- monitoring Jul 02, 2026, 05:29 PM UTC
A fix has been implemented and the errors should no longer be occurring in both the KYT UI and API. We are monitoring to ensure stability. Next update at 23:30 UTC.
- resolved Jul 02, 2026, 09:15 PM UTC
This incident has been resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Minor July 2, 2026 Errors in Reactor 12h 27m Reactor
Started Jul 02, 2026, 01:02 AM UTC· resolved Jul 02, 2026, 01:30 PM UTC
- investigating Jul 02, 2026, 01:02 AM UTC
We are currently investigating an issue affecting Reactor where users are getting errors while performing several actions on the platform. We will provide further updates here as soon as more information becomes available. Next update at 02:00 UTC
- monitoring Jul 02, 2026, 01:36 AM UTC
A fix has been put in place, and we will continue to monitor the stability over the next 12 hours. Reactor should now be loading normally. If you continue experiencing any issues, please reach out to [email protected] Next update at 13:30 UTC
- resolved Jul 02, 2026, 01:30 PM UTC
This incident has been resolved. If you have any questions, please contact [email protected].
Notice June 23, 2026 Reactor Next-Gen Graphs Issue –
Started Jun 23, 2026, 08:30 AM UTC· resolved Jun 23, 2026, 08:30 AM UTC
- resolved Jun 23, 2026, 12:02 PM UTC
At 9:43AM UTC, all users were prevented from opening (or changing if already open) Next-Gen graphs. Users would have experienced between 10-17 minutes of downtime. This incident has been resolved. If you experience any further issues, please reach out to [email protected].
Notice June 22, 2026 Hexagate Alerts Issues 1d 18h Hexagate
Started Jun 22, 2026, 07:57 PM UTC· resolved Jun 24, 2026, 02:15 PM UTC
- investigating Jun 22, 2026, 07:57 PM UTC
We are currently investigating an issue affecting token pricing data in Hexagate. As a result, some alerts generated by our monitoring systems may appear incorrect or unexpected. Our team is actively investigating. We will provide further updates here as soon as more information becomes available.
- monitoring Jun 22, 2026, 08:45 PM UTC
A fix has been put in place, and we will continue to monitor stability over the next 48 hours. Token pricing data should now be behaving normally, and alert accuracy should be restored. If you continue to experience incorrect or unexpected alerts, please contact [email protected]. Next scheduled update at 20:00 UTC Monday 24th.
- resolved Jun 24, 2026, 02:15 PM UTC
This incident has been resolved. If you experience any continued issues, please reach out to [email protected]
Minor June 20, 2026 Reactor graph loading issues and Plasma KYT monitoring delays 1d 19h KYT API, Reactor
Started Jun 20, 2026, 07:58 PM UTC· resolved Jun 22, 2026, 03:13 PM UTC
- investigating Jun 20, 2026, 07:58 PM UTC
We are currently investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly. KYT users may also experience delays in real-time monitoring for Plasma. Our team is actively investigating. We do not have a workaround to share at this time. We will provide further updates here as soon as more information becomes available.
- investigating Jun 20, 2026, 08:11 PM UTC
We are continuing investigating an issue affecting Reactor graphs, which may prevent some graphs from loading correctly. We are also investigating degraded performance affecting certain Risk API services. Customers may experience errors when calling some risk-related endpoints, and KYT users may also notice delays in real-time monitoring for Plasma. Our team is actively investigating and working to narrow the scope of the impact. We do not have a workaround to share at this time. We will provide further updates here as soon as more information becomes available.
- monitoring Jun 20, 2026, 08:50 PM UTC
A fix has been put in place and we will continue to monitor the stability over the next 48 hours. Reactor graphs should now be loading normally, and the broader degraded performance affecting Risk API services has recovered. We are continuing to investigate a separate issue limited to Plasma-related requests. At this time, any remaining impact should be limited to Plasma-specific API requests and related real-time monitoring. If you continue to experience issues outside of Plasma, please contact [email protected]. Next scheduled update at 17:00 UTC Monday 22nd.
- resolved Jun 22, 2026, 03:13 PM UTC
This incident has been resolved. If you experience any continued issues, please reach out to [email protected].
Major June 12, 2026 Server Error on Reactor, Rapid, and KYT 1h 12m KYT API, Reactor, Rapid Lookup
Started Jun 12, 2026, 07:53 AM UTC· resolved Jun 12, 2026, 09:05 AM UTC
- investigating Jun 12, 2026, 07:53 AM UTC
We are investigating a server error across Reactor, Rapid and KYT. We will provide more information as soon as they become available. Next update at 10:00 UTC
- monitoring Jun 12, 2026, 08:32 AM UTC
We have implemented a fix, and the system has recovered. However, users should expect somewhat degraded performance, resulting in slower responses. We will continue to enhance the fix in place to bring performance level back up to expected levels. We will continue to monitor for stability. Please reach out to [email protected] if continuing experiencing any issues. Next update at 15:00 UTC.
- resolved Jun 12, 2026, 09:05 AM UTC
This incident has been resolved and no further issues are expected. If you experience any problems at all, reach out to [email protected]
Notice June 8, 2026 Reactor Degraded Performance 3m Reactor
Started Jun 08, 2026, 06:35 AM UTC· resolved Jun 08, 2026, 06:38 AM UTC
- resolved Jun 08, 2026, 12:26 PM UTC
We experienced a partial degradation of service affecting some Reactor users between 06:35 UTC and 06:38 UTC. Service has recovered and we consider this resolved. However, we will continue to monitoring to ensure platform stability. If you experience any further issues, please reach out to [email protected]
Notice June 5, 2026 KYT Service Disruption - UI 34m KYT UI
Started Jun 05, 2026, 05:44 PM UTC· resolved Jun 05, 2026, 06:18 PM UTC
- resolved Jun 05, 2026, 06:35 PM UTC
Between 17:44 and 18:18 UTC, users may have experienced errors when attempting to load the KYT UI. This issue is now resolved. Please reach out to [email protected] if you have any questions or require further assistance.
Notice May 21, 2026 Plasma and SUI Data Delay in Reactor and KYT 4d 10h KYT API, KYT UI
Started May 21, 2026, 12:11 AM UTC· resolved May 25, 2026, 10:20 AM UTC
- monitoring May 21, 2026, 12:11 AM UTC
We previously marked this incident as resolved, but we are continuing to observe some lingering performance degradation as systems recover. As a result, we are moving the status back to Monitoring while the team continues to closely track recovery and stability. We will provide further updates as more information becomes available. Please reach out to [email protected] for any questions. More information on the incident: https://status.chainalysis.com/incidents/1f4fn0r9ts4n Next update at 03:00 UTC
- monitoring May 21, 2026, 03:00 AM UTC
We are continuing to monitor the recovery and stability, and will provide further updates as more information becomes available. Next update at 17:00 UTC.
- monitoring May 21, 2026, 05:14 PM UTC
Plasma delays have been resolved. We are continuing to monitor SUI delays in KYT only at this time. Please reach out to [email protected] for any questions. Next update at 23:00 UTC.
- monitoring May 21, 2026, 11:14 PM UTC
We are continuing to monitor the situtation. Next update at 23:00 UTC on May 22nd.
- monitoring May 22, 2026, 11:25 PM UTC
We are continuing to monitor for any further issues. Next update at 11:00 UTC on May 25th.
- resolved May 25, 2026, 10:20 AM UTC
This incident has been resolved.
Notice May 20, 2026 Plasma and SUI Data Delay in Reactor 4h 12m Reactor
Started May 20, 2026, 06:31 PM UTC· resolved May 20, 2026, 10:43 PM UTC
- monitoring May 20, 2026, 06:31 PM UTC
Plasma is currently experiencing data delays in Reactor. We are monitoring this issue and will share more information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC
- monitoring May 20, 2026, 09:49 PM UTC
The SUI delay has recovered. We are still monitoring Plasma delays. We are continuing to monitor this issue and share information as it becomes available. Please reach out to [email protected] for any questions. Next update at 23:00 UTC.
- resolved May 20, 2026, 10:43 PM UTC
This incident has been resolved.